Provider Enrollment Agent Remote US
About the role
Process cases submitted by providers for enrollment into the program. Review and process requests submitted by providers to update their information. Communicate with providers through email and internal software systems, with occasional phone communication as needed. Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews. Deliver exceptional customer service internally, to providers, and to clients.
Requirements
- Customer service experience is preferred, but not required.
- A background in credentialing is considered a plus, but is not required.
- Experience working with provider offices or healthcare institutions is highly desirable, but not required.
- Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do.
Schedule
Shifts are scheduled between 5:00 AM and 8:00 PM EST. Employees will have the option to work either four 10-hour shifts or an 8-hour shift within those operating hours.
Pay
The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Benefits
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies to help build your skills and capabilities