Provider Development Specialist

About the role

The Provider Development Specialist (PDS) is responsible for building the provider networks for our clients to achieve the organization’s growth objectives. This position will activate onboard and operationalize partnerships with best-in-class service providers for Facility Management industry trades. This role has significant responsibility over the success of our SC Managed program.

Responsibilities

• Activate and onboard approved service providers to ServiceChannel’s Marketplace programs to help meet client expectations.
• Develop participating service providers during onboarding - helping them to understand their performance metrics within each program and increase their opportunities within each program.
• Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs.
• Interview, vet and qualify all service providers based on specific client dictated criteria to ensure healthy networks are built.
• Aid providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis.
• Install ServiceChannel’s marketplace vision to industry professionals with performance data.
• Engage in other departmental initiatives in an effort to learn the entire business and contribute to the goals set by our executive team.

Requirements

• 1+ years of experience in a facilities management role, specifically pertaining to provider development and management.
• The energy and desire to build strong relationships and speak with service providers on a daily basis.
• Willingness and desire to ask, learn, and engage with other team members in order to obtain cross functional team excellence.
• Strong attention to detail.
• Ability to quickly learn new tasks, adapt to new processes, and learn software solutions.
• A positive attitude to ensure service providers have the best possible experience working with ServiceChannel.
• Ability to work independently from home with a strong record of attendance and punctuality.
• Proficient in MS Office, Excel and Spreadsheets.

Qualifications

• Energy and passion for building strong relationships with service providers.
• Willingness to engage with various stakeholders across the organization.
• Strong attention to detail and organizational skills.
• Ability to learn and adapt to new software and processes.
• Positive attitude and willingness to go above and beyond.

Skills

• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Experience in facilities management or related field.

Benefits

• Medical, dental, and vision insurance.
• LTD insurance.
• 401(k) retirement plan with employer match.
• Flexible time-off policy.
• Paid parental leave.

Pay

The salary range for this position (in local currency) is 51,300.00 - 85,700.00.

Schedule

Full-time, remote position.

Why Work for Us?

Our work environment is dynamic, collaborative, and entrepreneurial. We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, travelers, and sports nuts. We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty. In addition to striving to create the best possible environment for our ServiceChannel team members, we also support them outside of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing ServiceChannel team!

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!

Fortive Corporation

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.