Provider Corrective Action Coordinator

About the role

The organization operates in the managed staffing and talent consulting industry, focusing on delivering services that reflect the diverse needs of clients and the people they serve. It addresses challenges related to workforce diversity and quality service delivery through its commitment to inclusive staffing.

The Provider Corrective Action Coordinator plays a vital role in ensuring quality, compliance, and continuous improvement within Disability and Brain Injury Services. This position manages corrective action processes by coordinating stakeholders, analyzing compliance data, and ensuring adherence to procedures and regulations. The role supports program improvement and compliance across multiple teams and external partners.

Responsibilities

• Monitor quality assurance and compliance activities across Disability and Brain Injury Services and related units
• Coordinate corrective action efforts with internal and external teams to meet enforcement and compliance standards
• Guide providers through corrective action processes, offering technical assistance to improve programs
• Maintain current knowledge of state, federal, and HCBS regulations
• Communicate corrective action status to leadership, staff, and stakeholders
• Collect, analyze, and interpret data to assess compliance with relevant statutes and regulations
• Ensure corrective actions comply with documentation standards, timelines, and procedures
• Use Microsoft 365 tools (Excel, SharePoint, Power BI, Word, Outlook, PowerPoint) for data tracking, management, and reporting

Requirements

• Six years of combined education and/or professional experience in social services casework, program development or delivery, or compliance and program analysis
• Preferred: Bachelor’s degree in Social Services or related field
• Preferred experience in program compliance, quality assurance, and quality improvement
• Preferred background supporting services for older adults and individuals with disabilities
• Strong analytical, communication, and data management skills