Protective Services Officer Unarmed – St. Mary's Hospital

Bon Secours is a faith‑based, patient‑focused organization dedicated to enhancing the health and well‑being of all people in mind, body, and spirit through exceptional patient care. The culture emphasizes compassion, collaboration, excellence, and respect.

Job Summary: The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment‑of‑care safety hazards.
• Deter criminal activity through routine patrols of all hospital property, including parking lots and decks.
• Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco‑free/smoking policy.
• Monitor hospital activity on closed‑circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervene in patient, visitor, and/or staff confrontations as appropriate.
• Document all duties performed, including daily activity logs and incident reports.

Education

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Experience

• 1–2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities

• Hard/Technical Skills: Basic skills using Microsoft Word; proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body‑worn cameras, soft restraints) in alignment with healthcare regulations and organizational policies; strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
• Soft/Interpersonal Skills: Effective communication, active listening, empathy, conflict resolution.

Training

• Non‑Violent Crisis Intervention Training (required within 6 months of hire)

Pay

Range: $18.11 – $27.17 per hour

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support