Protective Services Officer (7am - 3pm)
Nationwide · Des Moines, IA · 1 wk ago
Information Technology$49k–$91k/yrFull-time
About the role
Join our team as a Corporate Security Officer and play a key role in maintaining a safe, secure, and professional workplace. This first shift position offers a consistent schedule from 7:00 AM to 3:00 PM, with 2 consecutive days off during the week. Flexibility to work weekends and holidays is required.
Responsibilities
- Greets all persons entering or calling the office buildings and provides requested information.
- Enforces company security and life safety policies.
- Responds to emergency situations, e.g., issues of workplace violence, violent offenders, associates stranded in elevators, accidents, fires, medical emergencies, crimes in progress, alarm notifications, etc.
- Patrols the buildings to provide physical security and safety protection for the facility and associates.
- Responds immediately to radio calls to investigate alarms and emergency situations.
- Maintains the facilities access control of associates by card key system.
- Secures the facilities at the end of a workday and maintains this secure mode until the facility is accessed for scheduled workday.
- Maintains, troubleshoots, hardware systems.
- Maintains and modifies software and data.
- Provides database and activity reports based on alarm activity.
- Directs vendors during the install process.
- Performs courier service to financial institutions for the Nationwide Companies.
- Maintains data bases within these systems and provides reports from same.
- Monitors electronic protection systems including alarms, closed circuit television, access control, fire, elevator, intercom and other systems as assigned.
- Dispatches security, public safety or other personnel to alarm conditions across the country from our alarm monitoring center.
- May be required to patrol the campus either on bike, foot or in car.
- May be tasked with operating the access control system to allow or deny access, create access cards, create system reports and maintain the database.
- Provides associates escorts to and from facilities.
- Assists with regularly scheduled building facility inspections of fire extinguishers, standpipe systems, public address systems, elevators and fire alarm systems.
- With proper approval, may carry a firearm when on duty.
- Will qualify with the firearm at least annually.
- If armed, the officer will be expected to intervene in situations where there is imminent risk of harm to associates or customers.
- May be required to obtain a concealed carry permit dependent upon assignment.
- May assist with on the job training of new security associates at all locations.
- Will provide security awareness and new hire security training to the associate population.
- Performs courier service to financial institutions for the Nationwide Companies.
- Maintains data bases within these systems and provides reports from same.
- Monitors alarm systems across the country.
- Maintains, troubleshoots, hardware systems.
- Maintains and modifies software and data.
- Provides database and activity reports based on alarm activity.
- Directs vendors during the install process.
- Frequent communication with end users for training and problem resolution.
- May Perform Other Responsibilities As Assigned.
Qualifications
- High school degree required.
- Bachelor or technical school degree is preferred.
- One or more years of related security experience.
- Proven knowledge of corporate safety and security practices, procedures, equipment, firearm, and console operation.
- Must have the ability to learn the use of firearms (qualify annually) and safety equipment.
- Must possess personal computer skills and good verbal and written communications skills.
- Must possess ability to use good judgment, deescalate and provide calm and rational direction.
Skills
- Proven knowledge of corporate safety and security practices, procedures, equipment, firearm, and console operation.
- Ability to learn the use of firearms (qualify annually) and safety equipment.
- Personal computer skills.
- Good verbal and written communications skills.
- Ability to use good judgment, deescalate and provide calm and rational direction.
Benefits
- Medical/dental/vision
- Life insurance
- Short and long term disability coverage
- Paid time off
- Unity Day paid time off
- Lifetime paid time off
- 8 hours of paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
Pay
$49,100.00 - $73,700.00
Schedule
First shift, 7:00 AM to 3:00 PM, with 2 consecutive days off during the week. Flexibility to work weekends and holidays is required.