Protective Services Officer (3pm - 11pm)

About the role

Nationwide® is seeking an Armed Protective Services Officer to join their team. This is a full-time second-shift position, working 2:00 p.m. to 11:00 p.m., with two consecutive days off each week. The role is scheduled for 40 hours per week and offers overtime opportunities when available.

Responsibilities

• Responds to emergency situations, e.g., issues of workplace violence, violent offenders, associates stranded in elevators, accidents, fires, medical emergencies, crimes in progress, alarm notifications, etc.
• Assists with emergency procedures and may direct public safety officials.
• Patrols buildings and campuses on foot, bike, or car to provide physical protective services and safety protection for associates, customers, the public, and property, providing a very high level of customer contact.
• Responds immediately to radio calls to investigate alarms and emergency situations.
• Makes immediate decisions to approach suspicious persons, respond to crimes in progress or be involved in other life threatening or dangerous situations.
• Writes initial loss/stolen or incident reports for claims of loss or situations within the facilities.
• Conducts follow-up investigations including reviewing documents, video, talking with suspects and victims, etc.
• Assists management with investigation of these situations.
• Testifies in court, prepares reports for court, and preserves evidence as needed.
• Intervenes in situations that pose imminent risk of harm to associates, customers, the public, or property; this may take the form of investigation, reporting, electronic system intervention, physical altercation, or force, including deadly force, possibly using a firearm and/or taser, if necessary.
• Enforces company protective services and life safety policies.
• Provides associate escorts to and from facilities.
• Aids in on-the-job training of new Protective Service Officer (PSO) associates at all locations.
• Performs courier service to financial institutions for the Nationwide Companies.

Requirements

• Availability to work weekends and holidays when needed.
• A valid driver's license.

Qualifications

• High school degree required.
• Bachelor or technical school degree is preferred.
• One - three years of related Protective Services experience, law enforcement or military experience desired.

Skills

• Proven knowledge of corporate safety and protective services practices, procedures, and equipment.
• The ability to learn the use of firearms and safety equipment.
• The ability to effectively use and maintain a firearm including a handgun and/or taser.
• Personal computer skills and excellent verbal and written communications skills.
• The ability to use good judgment, deescalate and provide calm and rational direction.
• The ability to perform physically demanding tasks in diverse environments.

Benefits

• Medical/dental/vision
• Life insurance
• Short and long term disability coverage
• Paid time off
• Eight paid holidays
• Eight hours of Lifetime paid time off
• Eight hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

Pay

$62,500.00-$115,500.00

Schedule

Second Shift: 2:00 p.m. to 11:00 p.m., with two consecutive days off each week. 40 hours per week, eligible for overtime.