Protection Officer

Overview

The Protection Officer I works under the direction of the Protection Supervisor & Manager. The Officer performs functions to protect facilities and personnel from property loss and criminal activity. They provide services and assistance, as outlined by policies and procedures and directed by Management, to make the facility safe for employees, patients and visitors and to meet the expectations of Riverside Health.

What You Will Do

• Maintain a working knowledge of infant security alarms (TOTs), Genetic access and video systems, WorxHub, and Omnigo.
• Function in emergency circumstances as directed.
• Operate communications equipment in keeping with assigned duties.
• Maintain positive public relations with the community.
• Espouse employees, visitors, and patients as requested.
• Assist with transportation and lifting of patients as requested.
• Aid with visitor management credentialing, provide contraband searching/wanding.
• Direct and assist patients, visitors, employees, contractors, and other members of the public to the appropriate parking areas.
• Direct persons to the appropriate entrance of the facility.
• Aid with employee, contractors, and visitor badging and ensure all persons are in compliance with established policies.
• Patrol interior and exterior of the campus to prevent and detect criminal activity.
• Write traffic warnings and incident reports.
• Ensure appropriate equipment is in assigned vehicle, and maintain performance of protection vehicles to include cleaning, fluid levels and engine maintenance.
• Maintain logs, input work orders into WorxHub, input calls for service in Omnigo, SOPs, complete training modules, fire extinguishers, radios, Genetic, infant security alarms (TOTs), emergency blue lights, WorxHub and equipment.
• Keep files, SOPs and Omnigo calls for service system current.
• Make written reports of incidents or unusual circumstances with which confronted with while on duty, including safety and fire hazards.
• Provide appropriate and detailed information in reports about incidents or concerns for quality monitoring through rCare and pass downs.

Qualifications

• Education: High School Diploma or GED (Preferred)
• Experience: Prior experience with security in a health care or other setting (Preferred)
• Skills and Abilities: Ability to prioritize and accomplish assignments with accuracy and timeliness; respond with flexibility to changes and adapt to varying work assignments; communicate reliably and accurately with all members of the team.

Job Functions Related to Vehicle Operation/Maintenance

Job functions related to vehicle operation/maintenance are only applicable to facilities where RHS vehicles are used. A Valid Driver's License is not required for locations that do not operate vehicles in the performance of job duties (i.e. Doctors', Shore Memorial, & Smithfield Hospital).

Licenses and Certifications

• Certified Crisis Prevention (CPI) - The Crisis Prevention Institute (CPI) within 90 Days
• Control Tactics - A To Z Training Solutions within 1 Year
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 90 Days
• Certified Auto External Defibrillator (AED) - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) If CPR is not BLS certification, AED is also required within 90 Days

Hours

Full Time, Part Time and Labor Pool, days, evenings and overnights available. Immediate need for 2nd and 3rd shifts.

Application Information

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.