PROSPORT - Client Services Specialist

ProSport Accountants, a division of Carr, Riggs, and Ingram, provides tailored tax and accounting services for professional athletes and entertainers worldwide. The firm offers a competitive salary, generous benefits, and a family‑office environment that encourages personal and professional growth.

Responsibilities

• Request, gather, and review tax information for the preparation of tax returns.
• Scan tax information and organize electronic files.
• Maintain confidentiality of all legal documents and information.
• Utilize and manipulate spreadsheets to track important client information and business processes.
• Foster customer relationships and communicate regularly and professionally with clients via telephone and email regarding tax matters.
• Manage assigned projects in a timely, accurate, and efficient manner.
• Perform other duties as requested or needed to maintain efficient processing of documents and communications within the firm’s internal operations.

Qualifications

• High School diploma required.
• 1–2+ years of experience, preferably in a customer‑service‑related field.
• Experience in a CPA firm environment preferred, but not required.
• Ability to work overtime January through April and during other peak seasons.
• Well‑developed interpersonal skills; able to work with diverse personalities, tactful, mature, and flexible.
• Ability to operate independently and self‑manage projects.
• Ability to perform several tasks concurrently with ease and professionalism.
• Sound administrative and management skills.
• Ability to establish credibility and be decisive while supporting team processes and priorities.
• Comfortable performing multifaceted projects alongside normal activities.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Excel, Teams, Word, Outlook).
• Applicants must be legally authorized to work in the United States; visa sponsorship is not available.

Benefits

• Competitive salary.
• 21 PTO days.
• 9 paid holidays.
• Company‑paid long‑term disability and life insurance.
• Blue Cross Blue Shield medical insurance.
• Dental, vision, and short‑term disability coverage.
• Parental leave.
• Flexible spending accounts.
• 401(k) retirement plan.