Proposal Operations Manager

Who We Are

ShorePoint is a fast-growing, industry recognized and award-winning cybersecurity services firm focusing on high-profile, high-threat, private and public-sector customers. We subscribe to a "work hard, play hard" mentality and celebrate individual and company successes. Passionate about our mission and dedicated to delivering for our customers, we also value creativity, accountability, diversity, inclusion, and community engagement.

Perks

• Comprehensive benefits package including major carrier health care providers
• 144 hours of PTO
• 11 holidays
• 85% of insurance premium covered
• 401k
• Continued education, certifications maintenance and reimbursement
• and more

Who We’re Looking For

We are seeking a Proposal Operations Manager to lead the development and delivery of compliant, high-quality proposals and Request for Information (RFI) responses for federal opportunities. This role manages the end-to-end proposal lifecycle, collaborating with cross-functional teams to ensure proposal quality, compliance, and on-time submission.

What You’ll Be Doing

• Lead the development of high quality, compliant and compelling proposals and RFI responses by implementing proposal process and collaborating with executive staff, capture manager, program/project manager, solution team.
• Manage, coordinate and own end to end proposal activities, including kickoff, Q&A submission, data calls, request for proposal (RFP) analyses, stand up meetings and color reviews, against the proposal schedule and the RFP requirements.
• Be accountable for RFP compliance and the timely submission of the proposal.
• Communicate proposal milestones and updates effectively across internal teams and external partners throughout the development of the proposal.
• Develop and conduct structured proposal kick-off meetings that establish proposal schedule/milestones, assign roles and responsibilities and clarify expectations of proposal SMEs and contributors.
• Conduct proposal color reviews to effectively achieve useful, actionable comments and recommendations from the review teams.
• Effectively apply desktop publishing, production and graphics skills to ensure high quality proposal deliverables and to maximize space availability.
• Build, populate and tailor relevant content/artifacts within proposal outlines/templates to inform the proposal writers and SMEs.
• Develop and maintain a comprehensive repository of re-usable proposal content, graphics, proposal artifacts and templates.
• Lead post-submission lessons learned; support leadership in refining processes, improvement initiatives and evolving proposal operations in AI-enabled environments.

What You Need To Know

• Experience managing and developing complex multi-volume proposals by applying the rigor of formal proposal development processes.
• Demonstrated experience developing and applying proposal management artifacts such as proposal schedule, outline, compliance matrix, kick-off, storyboards, mockups, color review in-briefs and de-briefs and others.
• Possess strong project management skills through effective time management, prioritization and communication with excellent attention to detail.
• Strong analytical skills to oversee an entire proposal structure from RFP sections and appendices.
• Experience integrating AI-enabled tools into proposal management workflows while maintaining quality and compliance.
• Strong leadership to drive collaboration across cross-functional teams.
• Strong understanding of federal contracting, business development, capture and proposal processes.
• Must Have’s:
• Bachelor’s degree or additional years of relevant work experience in lieu of degree.
• 6+ years of managing multi-volume proposals that have resulted in federal contract awards.
• Advanced desktop publishing skills; proficiency in MS Office 365, SharePoint, Adobe Acrobat and Adobe Creative Suite.
• Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking.

Must Have’s

• U.S. Citizenship and eligibility for a security clearance issued by federal government if required.

Beneficial To Have

• Association of Proposal Management Professionals (APMP) Foundation Certification and/or knowledge of Shipley Proposal methodology (preferred).
• Experience in proposal-related desktop publishing and/or graphic development.
• Proposal writing and editing experience is a plus.