Jobs · Management · California

Property Supervisor, Peninsula CA

Eden Housing, Inc. · Hayward, CA · 1 mo ago
Management$109k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes Wage Range (Pay) and Salary Position Summary (About the role). Also includes Essential Duties And Responsibilities (Responsibilities). Qualifications section includes Education/Experience etc. Skills maybe part of Qualifications? The posting includes sections: Wage Range, Salary Position Summary, Essential Duties And Responsibilities, Supervisory Responsibilities, Qualifications (with subparts), Physical Demands, Work Environment, Job Description Revision (boilerplate). We need to remove boilerplate like EEO etc. There's no explicit Benefits or Schedule. So we should not create those sections. Pay we have wage range, so include Pay section. Schedule not present, so omit. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information, not invent or summarize away detail. Remove duplicated lines, cookie/navigation/legal/EEO etc. There's no explicit EEO but there is "Job Description Revision" which is boilerplate; we should drop that. Also "Physical Demands" and "Work Environment" maybe considered substantive? They are part of job description; we could include them under Requirements or Qualifications? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to those headings. "Physical Demands" and "Work Environment" could go under Requirements or Qualifications? Probably under Requirements (physical demands) and maybe Qualifications (work environment). But we must not create headings not listed. So we need to fit content into allowed headings. Let's decide: - About the role: Salary Position Summary paragraph. - Responsibilities: Essential Duties And Responsibilities (including supervisory responsibilities maybe). Could combine supervisory responsibilities under Responsibilities as well. - Requirements: Education/Experience, Certificates, Licenses, Physical Demands, Work Environment? Might be better to put Physical Demands and Work Environment under Requirements (since they are requirements). But we also have Qualifications heading separate. The posting has a "QUALIFICATIONS" section with subparts: Education/Experience, Language Skills, Mathematical Skills, Reasoning Ability, Certificates, Licenses, Registrations, Other Skills... So we can map that to Qualifications heading. Requirements could be more about mandatory experience/education? But we can split: Requirements: Education/Experience, Certificates, Licenses, Physical Demands, Work Environment? However Qualifications already covers many. To avoid duplication, we could treat Requirements as the "Education And/or EXPERIENCE" and maybe "Physical Demands" and "Work Environment". Qualifications as the rest (Language Skills, Mathematical Skills, Reasoning Ability, Certificates, Other Skills). But the instruction says use headings only when posting has real specific content for it. We have content for About the role, Responsibilities, Requirements, Qualifications, Pay. We'll not include Benefits, Schedule. We need to output only HTML fragment, no extra text. We must use

    • for any list of duties/requirements/benefits. So for Responsibilities we should list each duty as
    • . For Requirements we may list items as
    • . For Qualifications we may list items as
    • . For Pay we can just put

      with wage range. We need to preserve all substantive information. Let's extract. First, About the role: "Assists in the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Senior Community Managers (SCM) and Community Managers (CM) and primarily responsible for ensuring the physical asset and positive performance of the assigned portfolio. Assists senior management and other supervisors with special projects and other related work." That's the Salary Position Summary. Responsibilities: Essential Duties And Responsibilities list many items. Also Supervisory Responsibilities paragraph. We'll combine. Let's list each duty as separate

    • . Need to capture all. From text: - Establishes and coordinates a communication system involving transactions and activities between onsite staff and the Central Office to ensure appropriate monitoring and control of property issues and operations. - Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives; performs timely performance evaluations on supervised employees; assists SCM/CM’s with site-level employees. - Approves all new hires, status changes, and terminations for on-site personnel. - Monitors, assists, and makes recommendations to improve property operations; reviews occupancy status; recommends rent schedules and prepares rent increase requirements to governing agencies. - Reviews property dashboard metrics monthly with team and makes recommendations to ADPO for next steps, in ensuring all areas of measurement fall within company guidelines. - Reports on dashboard metrics timely. - Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same. - Performs review in conjunction with reporting established within the Property Supervisor Guidebook. - Oversees the resolution of resident relation issues. - Physically Inspects the properties a minimum of twice a month to ensure the highest standards are maintained; evaluates effectiveness and efficiency of maintenance, grounds, and housekeeping operations. Walks all vacant apartments for market-ready condition at every property visit. - Assists in or develops corrective programs to ensure physical and fiscal well-being of the apartment communities. - Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same. - Timely Reviews and approves expenditures within specified budgetary guidelines. - Negotiates and/or evaluates contracts and makes recommendations, where applicable. - Assists in the update, revision and/or development of forms, reports, and manuals relating to property management issues and operations. Ensures implementation, as appropriate. - Prepares and conducts quarterly portfolio training/meetings, to include all property personnel. - Establishes and maintains ongoing working relationships with lenders and regulatory agency personnel. - Ensures that regulatory agreements are adhered to and followed. - Assists in the development and implementation of property management training programs. Conducts/facilitates training for team. - Attends all industry meetings and other regulatory agency meetings as required and appropriate. - Identify, train and mentor a Senior Community Manager amongst the assigned portfolios. Nurture their growth amongst the portfolio as part of your leadership amongst the Eden team. - Attend and participate in leadership workshops/trainings, as required by Eden Housing - Motivate and lead your team by example. Provide recognition and visibility amongst the organization. - Work cohesively interdepartmentally for collaborative communication and teamwork - Actively participate in our culture of inclusivity - Must have access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores. Supervisory Responsibilities paragraph: "Manages Senior/Community Managers who supervise property staff. Is responsible for the overall direction, coordination, and evaluation of the staff within their portfolio. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Conducts investigations, where applicable, under the direction of HR." We could incorporate as list items as well. Now Requirements: We need to decide what goes here. The posting has "QUALIFICATIONS" section with subparts. But we also have "EDUCATION And/or EXPERIENCE" under Qualifications. Actually the Qualifications section includes: EDUCATION And/or EXPERIENCE Knowledge of apartment property management normally acquired by four years of college OR comparable work experience. Minimum of three years’ experience overseeing multiple Community Manager’s/Teams, managing properties in affordable housing developments, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, Rental Housing Construction Program (RHCP), California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA), and Assisted Housing Program (AHP) properties. Experience in generating property budgets. Working knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required. Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations, loan documents, financial reports, regulatory agreements, and other legal documents. Ability to respond to inquiries or complaints from residents, regulatory agencies, or members of the business community. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information to top management, public groups, and officials, and/or boards of directors. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, proportions, percentages. Ability to analyze financial reports, income statements and perform cost analyses. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Current COS, TCS, SHCM or HCCP or attainment within six months of hire. Current tax credit certification or attainment within six months of hire. Other Skills, Abilities, Qualifications Knowledge of affordable housing regulations a plus, including but not limited to HUD, Low Income Housing Tax Credits, Tax-Exempt Bonds, RHCP, CHRP, CHFA, and AHP. Ability to review regulatory agreements and ability to interpret same. Working knowledge of applicable local and federal housing laws a plus. Knowledge of property maintenance, property marketing, and financial aspects of property management a plus. Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, promotion, evaluation, and termination. Strong supervisory, personnel management and organizational skills. Ability to delegate and communicate property management policies and procedures. Computer literate. Proficient in Word and Excel. Experience with property management software (preferably YARDI). Excellent communication (verbal and written), problem solving, decision-making, interpersonal and time management skills. De-escalation and conflict resolution communication skills, a plus. Ability to work under pressure and successfully meet deadlines. Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with the management of property portfolio. Ability to handle shifting and multiple priorities in a fast paced, growth environment. Experience working with diverse groups, i.e., staff, residents, outside contacts. Commitment to the companies' goals and philosophy. Then PHYSICAL DEMANDS and WORK ENVIRONMENT sections. We need to map to Requirements and Qualifications headings. Perhaps Requirements = EDUCATION And/or EXPERIENCE + Physical Demands + Work Environment? Qualifications = Language Skills, Mathematical Skills, Reasoning Ability, Certificates, Other Skills. But the instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we have Skills heading separate; we could put Skills under Skills heading (maybe language, math, reasoning, other skills). Qualifications could be education/experience + certificates. But we need to decide. Better to follow typical job posting: Requirements = education/experience + certifications; Qualifications = skills/abilities. But we have both headings. Let's assign: - Requirements: EDUCATION And/or EXPERIENCE + CERTIFICATES, LICENSES, REGISTRATIONS + PHYSICAL DEMANDS + WORK ENVIRONMENT (these are requirements). - Qualifications: Language Skills, Mathematical Skills, REASONING ABILITY, Other Skills, Abilities, Qualifications (these are qualifications/skills). - Skills: maybe we could merge with Qualifications? But we have separate Skills heading; we could put the "Other Skills, Abilities, Qualifications" under Skills heading. However that would duplicate. Given the instruction to prefer a few substantive sections

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