Jobs · Management · North Carolina

Property Manager, Student Housing

Coastal Ridge Real Estate · Boone, NC · 5 mo ago
ManagementFull-time

What You’ll Do

  • Lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property’s financial and operational goals.
  • Foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community.
  • Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management.
  • Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels.
  • Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions.
  • Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment.
  • Recruit, hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals.
  • Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
  • Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
  • Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
  • Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
  • Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
  • Perform other responsibilities as assigned.

What You’ll Bring

  • A high school degree or equivalent required, a bachelor’s degree in Property Management, Business, or related field preferred.
  • Must have or be willing to obtain all licenses and/or certifications as required by State and Local jurisdictions.
  • At least 3 – 7 years of progressive experience in a student housing property management role, with at least one year as a Property Manager preferred.
  • Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
  • Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
  • Strong leadership, communication, and problem-solving skills with a passion for driving team success.

Our Company

  • Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience.
  • Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry.
  • Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get

  • As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
  • We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

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