Property Manager, Student Housing
Coastal Ridge Real Estate · Boone, NC · 5 mo ago
ManagementFull-time
What You’ll Do
- Lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property’s financial and operational goals.
- Foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community.
- Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management.
- Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels.
- Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions.
- Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment.
- Recruit, hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals.
- Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
- Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
- Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
- Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
- Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
- Perform other responsibilities as assigned.
What You’ll Bring
- A high school degree or equivalent required, a bachelor’s degree in Property Management, Business, or related field preferred.
- Must have or be willing to obtain all licenses and/or certifications as required by State and Local jurisdictions.
- At least 3 – 7 years of progressive experience in a student housing property management role, with at least one year as a Property Manager preferred.
- Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
- Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
- Strong leadership, communication, and problem-solving skills with a passion for driving team success.
Our Company
- Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience.
- Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry.
- Our values are based on relationships and driven by honesty, integrity, and trust.
What You’ll Get
- As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
- We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.