Property Manager, Student Housing

What You’ll Do

• Lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property’s financial and operational goals.
• Foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community.
• Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management.
• Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels.
• Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions.
• Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals.
• Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
• Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
• Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
• Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
• Perform other responsibilities as assigned.

What You’ll Bring

• A high school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• 3 – 7 years of progressive experience in a student housing property management role, with at least one year as a Property Manager preferred.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
• Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills with a passion for driving team success.