Property Manager-Residences at Riverdale
RADCO · Riverdale, ND · 1 mo ago
Full-time
About the role
RADCO, a top‑rated workplace in the multifamily industry and five‑time winner of Best Places to Work in Multifamily, is seeking an inspiring leader and team builder to serve as a Property Manager. The ideal candidate is an empathetic problem‑solver, multi‑tasker, and detail‑oriented big‑picture thinker who can empower and hold others accountable.
Responsibilities
- Train, empower, and motivate the office and maintenance team through team‑building activities, one‑on‑one meetings, continuous support and training, and feedback.
- Assist in budget preparation and manage expenses to align with property goals.
- Oversee office operations, communicate policies and procedures, and ensure quality curb appeal and community cleanliness.
- Partner with the Maintenance Supervisor to align maintenance activities and initiatives with property goals.
- Promote resident satisfaction and retention by responding promptly to concerns, questions, and requests, and taking appropriate action to resolve service issues.
- Ensure property financial performance and a great resident experience while meeting property‑specific KPIs.
- Implement lead capture forms or contact methods to gather information from potential customers interested in leasing.
- Manage client/owner relationships by meeting with owners, conducting property tours, providing performance updates, and responding to Regional Managers as needed.
- Maintain vendor relationships, including vendor packets, schedules, and billing.
- Conduct competitor property visits, market surveys, and local market research to support leasing and operational objectives.
Qualifications
- Minimum three years’ experience as a Property Manager in the multi‑family industry.
- Superb marketing skills with the ability to develop a property marketing plan and oversee external marketing.
- Strong financial acumen; ability to read, interpret, and update financial reports and statements.
- Excellent interpersonal skills for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.
- Ability to de‑escalate and respond sensitively to customer‑service‑related concerns.
- Strong leadership skills with the ability to delegate and manage a team effectively.
- Proficiency in Microsoft Word, Excel, and Outlook.
- YARDI® experience is preferred but not required.
- Valid driver’s license and reliable transportation; mileage reimbursement provided per company policy for business‑related travel.
Benefits
- Competitive salary and quarterly pay‑for‑performance bonuses.
- $50 per month cell phone allowance.
- 100% employee‑portion coverage for medical, dental, life, and AD&D insurance.
- 401(k) retirement plan with 100% employer match up to 6% of gross pay.
- Access to telemedicine and a robust Employee Assistance Program (EAP).
- Paid maternity and parental leave.
- Comprehensive wellness program – THRIVE.
- Accrued paid time off (PTO) immediately upon hire.
- Employee housing discount.
- Team‑building, industry, and volunteer events.
- Ongoing learning and development opportunities tied to personal and professional goals.