Property Manager (On-site) LCAM

Responsibilities

• Conduct physical routine inspections/walkthroughs of properties on a schedule
• Properly document any discrepancies, hazards and/or liabilities found on the properties i.e., take photos, inspect reports, create workorders, etc.
• Conflict resolution, problem-solving to find effective solutions for a variety of potential issues, and follow-up
• Supervise maintenance and manage the performance of staff. Will assist with the recruitment, hiring, and training process for personnel for each property, as well as supervise payroll
• Manage all workorders, and tasks and follow up with the maintenance team to ensure all items are completed in a timely manner
• Contact and negotiate with contractors and obtain bids
• Make sure that all repairs and projects stay within the Association's budget
• Handle, address, and be proactive regarding the safety of the Association - Examples include being able to identify potential problems before they become hazardous and monitoring criminal activity or unruly residents/guests
• Investigate complaints, disturbances, and violations made within the community
• Violation enforcement - Ensure the association is in line with the governing documents
• Attend and prepare agenda and notices for Board of Directors meetings
• Prepare and take meeting minutes and post them on the association website
• Notice budget workshops and work with The Board of Directors to develop a viable and financially responsible final proposed budget
• Maintain and organize Association records
• Assist residents with workorders or other service-related requests
• Track insurance renewals and ensure that the Board of Directors has insurance renewals proposed timely
• Follow up with the Board of Directors requests and act as a liaison between residents and the Board of Directors
• Assist and coordinate with the Board of Directors by directing them in community operations to comply with condominium laws and Florida statute requirements
• Customer service such as answering phones, speaking directly to owners, vendors, etc., and being able to assist them as needed, email correspondence
• Diligently oversee Association bank accounts and investments
• Methodically monitor and enforce contract terms, billings, reconciliations, assessment collections, and other charges
• Attend monthly Board of Directors meetings, as well as Budget and Annual Meetings, of the assigned Association per management contract
• Be available if and when an Association emergency arises (both during and after normal business hours and weekends)
• The manager will do administrative work in the office and will visit, inspect properties, and discuss issues with the Board

Qualifications

• High School Diploma or equivalent required; Bachelors degree in Business Administration, Real Estate, or a related field preferred
• Minimum of 5 years of experience in property management, preferably within a community association setting
• Proven track record of managing budgets, coordinating maintenance, and handling resident relations
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficient in property management software and Microsoft Office Suite
• Ability to handle sensitive information with discretion and professionalism