Property Manager, Multifamily

About the role

The Property Manager at Haverly -The Haverly at Stone Mountain is responsible for maintaining the community to a market-ready standard, overseeing all operations, and providing superior customer service.

Responsibilities

• Ensuring the smooth running of the community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Completing lease/renewal paperwork to ensure completion to company standards.
• Tracking and evaluating advertising, and all client traffic.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Driving revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervising day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintaining effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintaining residents' files in accordance with company's standards.
• Maintaining a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Managing and maintaining all aspects of overall community budget and finances.
• Working with leasing staff to ensure that leasing/marketing goals are being met.
• Competencies: Effective communication and customer service skills; Computer literate, including Microsoft Office Suite and internet navigation skills; General office, bookkeeping and sales skills and excellent oral and written communication skills; Determining leasing opportunities of staff and working on goal setting, improving the performance of each staff member; Supervising day-to-day operations of team, ensuring that all C&W policies and procedures are followed; Working with leasing staff to ensure that leasing/marketing goals are being met; Being able to manage a team; Performing any other related duties as required or assigned.

Qualifications

• Bachelor’s Degree preferred
• Real Estate License preferred
• 3+ years of Property Management experience
• 3+ years of Management experience

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel.

Physical Demands

• Regularly required to stand and walk for extended or continuous periods of time.
• May be required to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions.
• Regularly required to remain in a stationary position (sit or stand) for 85% of the time.
• Regularly operate office machinery.
• May be required to travel up to 15% of the time.
• Must be able to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

Compensation

$ 68,000.00 - $80,000.00

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provides eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation for the position is: $ 68,000.00 - $80,000.00

Equal Opportunity Employer

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.