Property Manager - Maple Park Senior Village

At JES Holdings, our mission is to develop, build, and manage quality affordable housing where our families would be proud to live. Fairway Management (FWM), a division of JES Holdings, oversees the management, upkeep, and day-to-day operations of over 250 apartment communities and single-family rental subdivisions in the affordable housing market. Our team is driven by core values of entrepreneurship, integrity, and accountability, with a mission to serve our communities.

About the role

Property Managers at Fairway Management thrive in dynamic environments, directly impacting residents through exceptional customer service and hard work. This role oversees day-to-day operations, ensuring properties are well-maintained, compliant, and welcoming communities for residents.

Responsibilities

• Ensure compliance with all Fair Housing and affordable housing regulations.
• Collect and deposit rent within 24 hours, notifying residents of delinquencies.
• Provide outstanding resident service, resolving inquiries, work orders, and requests promptly.
• Maintain and build applicant waiting lists.
• Keep properties on budget through cost-effective practices.
• Conduct initial lease processes, including certifications and annual re-certifications for affordable housing, state, and government programs.
• Pass INSPIRE, State, and Government Agency inspections while maintaining company standards.
• Ensure vacant apartments are market-ready and leased quickly.
• Process move-in/transfer applications and forward to Compliance for approval.
• Supervise property staff, including maintenance and housekeeping, inspecting unit turns, preventative maintenance, work order completion, and quarterly housekeeping inspections.
• Inspect and supervise the work of outside vendors.
• Organize community activities as required by property management agreements and leases.
• Be available for after-hours emergencies and other business needs.
• Travel to regional and home office training/conferences as required.
• Lead marketing and leasing strategies to maintain occupancy targets.
• Conduct regular unit inspections and daily property walks to ensure safety, compliance, and curb appeal.

Requirements

• High school diploma or equivalent.
• 2+ years of affordable housing experience with LIHTC or Section 8.
• Solid understanding of Fair Housing laws.
• Proficiency in income qualification, tenant file accuracy, and regulatory compliance.

Skills

• Strong customer service skills.
• Competency in Microsoft Office Suite and ability to learn new software.

Preferred Qualifications

• Fair Housing Training.
• Experience with Real Page Onesite software.

Schedule

Full-time, Monday through Friday, 8:00 AM to 5:00 PM.

Physical & Work Environment Requirements

• Daily property walks to ensure safety standards and company policies are upheld.