Property Manager - Manor Scottsdale

Responsibilities

• Hire, train, motivate and supervise all on-site team members to achieve operational goals.
• Aid in budget preparation and manage expenses to align with property goals.
• Ensure all rents are collected, posted, and deposited as needed.
• Perform and schedule all evictions and adhere to all lease rules and regulations.
• Ensure all vendors are on the approved vendor list and confirm vendor work schedules, billing, and accounts payable are timely and accurate.
• Responsible for office operations, quality curb appeal, and community cleanliness.
• Initiate and implement all policies and procedures while maintaining staff and resident communication.
• Partner with Maintenance Supervisor to ensure all maintenance-related activities and initiatives are in alignment with property goals.
• Regularly walk the community and report all liability and/or deficiencies to the Maintenance Supervisor and/or Regional Manager.
• Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Communicate clearly and professionally with residents, prospects, clients, vendors, and team members both verbally and in writing.
• Respond sensitively to resident questions and/or concerns, exhibit sense of urgency, and de-escalate upset customers.
• Attend and assist in resident activities and functions after hours as needed.
• Maintain all vendor relationships with utmost professionalism.
• Train, empower, and motivate the office and maintenance team through team building activities, 1-on-1 meetings, continuous support and training, providing feedback, etc.
• Address performance concerns promptly and issue written Corrective Actions and/or Performance Improvement Plans as needed.
• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed.

  Qualifications

  • Bachelor's degree in Business Administration, Real Estate, or a related field.
  • Minimum of 5 years of property management experience, preferably in multifamily housing.
  • Experience with financial management and budgeting.
  • Strong leadership and supervisory skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle multiple tasks and prioritize responsibilities.
  • Knowledge of local, state, and federal laws pertaining to property management.
  • Proficiency in Microsoft Office Suite.

  Skills

  • Financial management and budgeting.
  • Leadership and supervisory skills.
  • Interpersonal and communication skills.
  • Problem-solving and decision-making abilities.
  • Attention to detail and organizational skills.
  • Knowledge of local, state, and federal laws pertaining to property management.

  Benefits

  • Base Salary + Performance Bonus.
  • Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
  • 100% employer-paid life and disability insurance.
  • Employer Matching 401k.
  • Employee Engagement and Wellness programs.
  • Company-paid PTO.
  • Opportunities for Professional Development and Tuition Reimbursement.