Property Manager - LIHTC | Altaire at Jackson Park

About the role

SRM is seeking a motivated, customer-centric Property Manager to lead the lease-up of Altaire at Jackson Park, a new 207-unit multifamily affordable community. This role oversees daily operations, team leadership, leasing and marketing execution, resident relations, maintenance coordination, and financial performance, while driving compliance, efficiency, and an exceptional living experience from day one.

Responsibilities

• Leadership & Team Management: Lead, hire, train, and develop the on-site team, managing performance, employee relations, and payroll accuracy in partnership with HR.
• Financial Oversight: Manage rent collection, accounting tasks, accounts payable, and utility/rentable item charges. Prepare and manage the operating budget, control expenses, and complete required property-level reporting for leadership. Deliver financial and variance reports as needed.
• Leasing Strategy: Drive leasing, marketing, promotions, pricing, and social media efforts. Lead revenue management and oversee leasing activity, screenings, lease administration, and compliance with LIHTC and voucher programs.
• Resident Relations & Retention: Provide exceptional service, resolve resident concerns, and oversee renewals and retention strategies. Manage community programs, events, partnerships, and move-out processes.
• Compliance & Risk Management: Ensure compliance with company policies, regulatory requirements, and tax credit programs. Maintain accurate resident and property data in Yardi and support required reporting. Maintain relationships with housing authorities and conduct regular property inspections.
• Maintenance & Operations: Oversee maintenance, work orders, unit turns, preventive maintenance, and capital projects. Ensure timely, high-quality operations and effective collaboration with the Maintenance team.

Required Skills & Experience

• 4+ years of experience as a Property Manager overseeing multifamily communities, including affordable housing.
• Strong knowledge of affordable housing compliance requirements and practices, including Low-Income Housing Tax Credit (LIHTC) programs.
• Experience with accounting, budgeting, financial reporting, and operational oversight.
• Demonstrated success in leasing, marketing, occupancy management, and resident relations.
• Proficiency in Yardi and Microsoft Office Suite.
• Strong written and verbal communication skills.
• Ability to be on call for after-hours needs or emergencies.

Preferred Skills & Experience

• Bachelor's degree in Business, Real Estate, or related field.
• ARM (Accredited Residential Manager) or CPM (Certified Property Manager) certification.

Physical Requirements

• This position is an office-based role that will require frequent sitting and computer use.
• This position may require occasional lifting of office materials up to 25 pounds and the ability to conduct property inspections, including climbing stairs and walking the grounds.

Pay & Benefits

The base salary for this position in the Greater Seattle area is $81,000 - $100,000. This position is eligible for the on-site manager's unit and a quarterly bonus program of up to 15%.

SRM offers a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, a retirement savings plan, and professional development opportunities.