Property Manager

About the role

As the onsite leader and decision maker, you will be responsible for the overall operation and profitability of a student housing property, maximizing property income, occupancy, and NOI. You will lead, motivate, and mentor high-performing teams to provide a world-class living experience for residents.

Responsibilities

• Personnel Management
  • Manage high-quality on-site staff through effective recruitment, training, coaching, and development programs.
  • Perform and document employee evaluations, including performance reviews, corrective action reviews, and termination paperwork.
  • Direct the entire Turn process per Company policies and procedures.
• Strategic Leasing Management
  • Maintain product knowledge of the property and competitors through consistent evaluation of market conditions and trends.
  • Ensure leasing staff develops similar knowledge.
  • Show, lease, and move in prospective residents.
  • Implement sales and marketing plans to maximize rental income and budgeted occupancy.
• Financial Management
  • Achieve the highest possible net operating income through cost control and revenue improvement programs.
  • Identify trends and recommend strategies and adjustments.
  • Develop yearly operating budgets and forecasts.
  • Prepare and convey operational and financial data to the Regional Manager in a timely manner.
  • Monitor rent collections and ensure compliance with landlord/resident statutes.
• Customer Service
  • Manage resident retention and service request follow-up programs.
  • Monitor service request turnaround and ensure responsiveness of the maintenance staff.
• Administration & Risk Management
  • Complete required reports as outlined in Peak policies and procedures.
  • Perform apartment inspections monthly, as well as prior to move-in and at move-out.
  • Manage property risk by communicating incidents and potential liabilities.

Requirements

• Regular onsite presence is required; this position works full-time in the office.
• High school diploma or equivalent is required; college degree preferred.
• Four (4) or more years of experience in property management.
• Two (2) years of campus student housing management experience preferred.
• Proven ability in people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets.
• Excellent verbal and written communication skills.
• Working knowledge of Property Management software; Entrata highly preferred.

Benefits

• Up to 12 weeks of paid parental leave plus one year of diapers.
• 15 days of PTO plus 2 additional “Wellbeing Days.”
• Wellness initiatives, health team competitions, and reward programs through the LiveWell Program.
• 401(k) match.
• Employee Resource Groups.
• Housing discount (varies by property).
• Mentorship program available.
• Annual Leadership Conference.
• Annual opportunity for Diamond Club Trip.
• Commitment to leadership training and growth opportunities.
• 10-Year Peakiversary Trip.
• Additional rewards and recognition.

About Us

PeakMade Real Estate is an Atlanta-based company specializing in the management and development of off-campus student housing, multi-family, and build-to-rent communities across the US. Our working environment is fun, collaborative, forward-thinking, and purposeful.