Property Manager

About the role

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. This position leads, motivates, and mentors high-performing teams to provide a world-class living experience for residents. As the onsite leader and decision maker, the Property Manager maximizes property income, occupancy, and NOI through strategic leasing, financial management, and customer service.

Responsibilities

Personnel Management

• Manage high-quality on-site staff through effective recruitment, training, coaching, and development programs.
• Perform and document employee evaluations, including performance reviews, corrective action reviews, and termination paperwork.
• Direct the entire Turn process per Company policies and procedures.

Strategic Leasing Management

• Maintain product knowledge of the property and competitors through consistent evaluation of market conditions and trends.
• Ensure leasing staff develops similar knowledge.
• Show, lease, and move in prospective residents.
• Implement sales and marketing plans to maximize rental income and budgeted occupancy.

Financial Management

• Achieve the highest possible net operating income through effective cost control and revenue improvement programs.
• Identify trends and recommend appropriate strategies and adjustments.
• Develop yearly operating budgets and forecasts.
• Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner.
• Monitor timely receipt and reconciliation of rent collections and ensure compliance with landlord/resident statutes.

Customer Service

• Manage resident retention and service request follow-up programs.
• Monitor service request turnaround and ensure responsiveness of the maintenance staff.

Administration & Risk Management

• Accurately complete required reports as outlined in Peak policies and procedures, as well as additional reports requested by owners or supervisors.
• Perform apartment inspections monthly, prior to move-in, and at move-out.
• Manage property risk effectively by communicating incidents and potential liabilities.

Requirements

• Regular onsite presence is required; full-time in-office work is mandatory.
• High school diploma or equivalent is required; college degree preferred.
• Four (4) or more years of experience in property management.
• Two (2) years of campus student housing management experience preferred.
• Proven ability in people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets.
• Excellent verbal and written communication skills.
• Working knowledge of Property Management software; Entrata highly preferred.

Benefits

• Up to 12 weeks of paid parental leave + one year of diapers provided.
• 15 days of PTO + 2 additional “Wellbeing Days”.
• Wellness initiatives, health team competitions, and reward programs through the LiveWell Program.
• 401(k) match.
• Employee Resource Groups.
• Housing discount (varies by property).
• Mentorship program available.
• Annual Leadership Conference.
• Annual opportunity for Diamond Club Trip.
• Commitment to leadership training and growth opportunities.
• 10-Year Peakiversary Trip.
• Additional rewards and recognition.

About the company

PeakMade Real Estate is an Atlanta-based company specializing in the management and development of off-campus student housing, multi-family, and build-to-rent communities across the U.S. The working environment is fun, collaborative, forward-thinking, and purposeful.