Property Manager

Ebenezer · Lakeville, MN · 4 wk ago

ManagementInternship

Job Overview

About the Role

Ebenezer is seeking a Property Manager to join their senior independent living team at Spero Lakeville in Lakeville, MN. This role oversees the day-to-day operations of the community, including site staff supervision, financial oversight, marketing and sales, activity programming, and other business functions.

Responsibilities

Create and maintain a high-performing team within the community
Develop performance and operational goals with employees
Provide ongoing support and encourage professional development of the team
Absess employee performance and provide regular feedback
Address performance issues promptly and effectively
Promote staff understanding of their roles and provide supportive feedback
Ensure adequate staffing to meet community needs
Support the provision of quality services and high-level customer satisfaction
Engage with tenants/residents regularly
Meet with tenant/resident committees
Respond effectively to tenant/resident concerns
Routinely conduct and/or review satisfaction surveys
Consistently demonstrate excellent customer service and hold all employees to the same standard
Maintain financial performance
Develop and monitor annual budget
Support department directors with budget and financial goals
Review and monitor monthly financial statements
Monitor the maintenance of the building and grounds
Report accidents and emergencies to Owner/Regional Director
Solicit bids for vendors
Manage business office and human resource functions
Issue resident/tenant statements with accuracy
Answer billing questions from residents/tenants/responsible parties
Collect and track resident/tenant payments
Complete bank deposits
Provide complete and timely information to accounting department
Process Accounts Payable
Complete E-Time (payroll) functions
Maintain employee personnel files
Establish and support a sales and marketing plan
Work with corporate marketing department to design and coordinate marketing & sales plans/initiatives
Create and maintain effective, on-going relationships with external referral resources
Create and maintain system for generating new leads
Obtain and analyze competitive pricing and market area trend information
Develop and maintain marketing budgets
Schedule and conduct tours
Maintain data base on current residents
Maintain current Occupancy Reporting requirements
Manage wait list
Ensure compliance with all applicable state and federal rules and regulations

Requirements

3 years Life Experience in any of the following: Business, Sales, Hotel, Leasing, Accounting, Customer Service, Activities
Preferred Qualifications: Associate of Arts in Business/Marketing or related field
5 years of previous experience

Qualifications

High school diploma or equivalent
Experience in senior living or similar industry preferred

Skills

Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to manage multiple tasks and priorities
Proficient in Microsoft Office Suite

Benefits

Ebenezer offers a comprehensive benefits package, including medical, dental, vision plans, life insurance, short-term and long-term disability insurance, paid time off and sick leave, tuition reimbursement, retirement, early access to earned wages, and more. For more information, please visit: http://www.ebenezercares.org/employee-benefits.

Pay

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical.

Schedule

This property manager schedule includes 80 hours every two weeks, full-time, day shift, and weekends as needed.