Property Manager

Avenue5 Residential empowers you to deliver exceptional resident and client experiences while supporting your professional growth through mentoring, development programs, and robust benefits.

About the role

The Property Manager oversees all aspects of property operations, ensuring efficient day-to-day management, resident satisfaction, lease administration, financial performance, and compliance with company and client standards. This role fosters a positive environment for residents, associates, and clients while maintaining professional expertise through continuous learning.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, delinquency management, and property marketing.
• Oversee property profit and loss (P&L) performance in alignment with company standards.
• Meet client expectations by delivering excellent customer service.
• Recruit, interview, hire, and provide corrective feedback to associates.
• Lead and communicate a shared vision, fostering a climate where associates are motivated to perform their best.
• Execute the strategic marketing plan to attract and retain residents.
• Understand and adhere to operations guidelines outlined in the property management agreement.
• Address resident complaints and serve as a liaison between residents and the corporate office regarding common area maintenance and enforcement of landlord rules.
• Maintain professional and technical knowledge through educational workshops, publications, and networking.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, property loss claims, and risk management initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma (required). Bachelor’s degree (preferred).
• Two to three years of property management experience (required).
• One to two years of direct management experience (required).
• Knowledge of resident rental lifecycle activities (required).
• Real estate license (preferred or required in some locations).
• Knowledge of Salesforce.com (preferred).
• Prior experience with Yardi Voyager or equivalent property management system (preferred).

Skills

• Strong organizational and time-management skills.
• Excellent interpersonal skills for effective communication with all levels of management.
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Sensitivity to confidential matters.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
• Strong sense of urgency and ability to relay technical concerns accurately.
• Proficiency in reading, writing, and conversing in English.
• Ability to use general office equipment (telephone, fax, printer, copier, key track system).
• Exceptional customer service and interpersonal skills.
• Ability to manage and de-escalate situations involving difficult or angry individuals.
• Valid driver’s license, clean driving record, and current auto insurance (required).

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay, basic life insurance, and 401(k) matching contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays, a community service day, and your birthday off.
• Professional growth: Mentoring, professional development, tuition reimbursement, and a robust recognition program.
• Additional perks: Discounts and ongoing initiatives to support your well-being.

Pay

$85,000 to $100,000 per year.

Schedule

Monday–Friday, 9:00 AM–6:00 PM.