Property Manager

Avenue5 Residential empowers you to deliver exceptional resident experiences while developing your career. We provide holistic benefits, professional growth, and a supportive culture focused on both personal and professional well-being.

About the role

The Property Manager oversees all aspects of property operations, ensuring efficient day-to-day management, resident satisfaction, and financial performance. This position manages the full resident lifecycle—from lease administration and rent collection to delinquency management—while maintaining property profitability and marketing efforts. The role also involves leading a team, fostering a positive work environment, and serving as the primary liaison between residents, the corporate office, and clients.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, and delinquency management.
• Oversee property profit and loss (P&L) and execute marketing strategies to attract and retain residents.
• Meet client expectations by delivering excellent customer service and maintaining compliance with the property management agreement.
• Recruit, interview, hire, and provide corrective feedback to associates while fostering a motivating work environment.
• Lead and communicate a shared vision, offering coaching and development to associates.
• Address resident complaints, enforce landlord rules, and manage common area maintenance administration.
• Maintain professional knowledge through workshops, publications, and networking.
• Develop and implement site emergency evacuation and natural disaster plans.
• Manage property safety records, loss claims, and risk management initiatives.
• Perform additional duties as assigned.

Requirements

• High school diploma (required); Bachelor’s degree (preferred).
• 2–3 years of property management experience (required).
• 1–2 years of direct management experience (required).
• Knowledge of resident rental lifecycle activities (required).
• Real estate license (preferred or required in some locations).
• Familiarity with Salesforce.com (preferred).
• Experience with Yardi Voyager or equivalent property management software (preferred).

Skills

• Strong organizational and time-management abilities.
• Excellent interpersonal skills for effective communication across all management levels.
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Discretion in handling confidential matters.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
• Strong technical communication skills to relay concerns accurately and efficiently.
• Fluency in English (reading, writing, comprehension, and conversation).
• Proficiency with office equipment (telephone, fax, printer, copier, key track system).
• Exceptional customer service and interpersonal skills.
• Ability to de-escalate conflicts involving difficult or angry individuals.
• Valid driver’s license, clean driving record, and current auto insurance (required).

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay, basic life insurance, and 401(k) matching contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays, a community service day, and your birthday off.
• Professional growth: Mentoring, professional development, tuition reimbursement, and a robust recognition program.
• Additional perks: Discounts and ongoing initiatives to support your well-being.

Pay

$80,000 to $85,000 per year.

About Avenue5 Residential

Avenue5 Residential is a fast-growing property management company recognized for its award-winning culture and industry leadership. Core beliefs include putting people first, empowering associates, focusing on solutions, and delivering on promises.

• Top 15 national finalist: Best Places to Work Multifamily™.
• Certified as a Great Place to Work® since 2017.
• Listed among the Best Workplaces in Real Estate™.
• Ranked second on the Puget Sound Business Journal’s list of the 100 fastest-growing private companies in Washington.
• Ranked sixth on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List.