Property Manager

Avenue5 Residential empowers you to excel in property management while supporting your personal and professional growth. We prioritize your well-being with comprehensive benefits and a culture that values people.

About the role

The Property Manager oversees all aspects of property operations at 250 West, ensuring efficient management, resident satisfaction, and financial performance. This role involves lease administration, maintenance coordination, vendor contract oversight, and monthly reporting to create a positive experience for residents, associates, and clients.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, and delinquency management.
• Maintain property profit and loss (P&L) and execute marketing strategies in line with company standards.
• Meet client expectations by delivering excellent customer service.
• Recruit, interview, hire, and provide corrective feedback to associates while fostering a motivating work environment.
• Lead and communicate a shared vision, offering coaching and development to associates.
• Execute strategic marketing plans to attract and retain residents.
• Adhere to operations guidelines outlined in the property management agreement.
• Address resident complaints and serve as a liaison between residents, the corporate office, and common area maintenance enforcement.
• Maintain professional knowledge through workshops, publications, and networking.
• Organize and implement site emergency evacuation and natural disaster plans.
• Manage property and associate safety records, loss claims, and risk management initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of property management experience required.
• One to two years of direct management experience in property management required.
• Knowledge of resident rental lifecycle activities required.
• Experience with lease-up or new construction multifamily assets preferred.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com preferred.
• Experience with Yardi Voyager or equivalent property management software preferred.

Skills

• Strong organizational and time-management skills.
• Excellent interpersonal skills for effective communication across all management levels.
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Sensitivity to confidential matters.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
• Strong sense of urgency with the ability to relay technical concerns accurately.
• Fluency in English (reading, writing, comprehension, and conversation).
• Proficiency with general office equipment (telephone, fax, printer, copier, key track system).
• Exceptional customer service and interpersonal skills.
• Ability to de-escalate situations involving difficult or angry individuals.
• Valid driver’s license, clean driving record, and current auto insurance required.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay, basic life insurance, and 401(k) matching contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays, a community service day, and your birthday off.
• Professional growth: Mentoring, professional development, tuition reimbursement, and a robust recognition program.
• Additional perks: Discounts and ongoing benefits enhancements.

Pay

$87,000 to $88,000 per year plus bonus potential.

About Avenue5 Residential

Avenue5 Residential is a fast-growing property management company recognized for its award-winning culture, including:

• Top 15 national finalist for Best Places to Work Multifamily™.
• Certified as a Great Place to Work® since 2017.
• Listed among the Best Workplaces in Real Estate™.
• Ranked second on the 100 Fastest-Growing Private Companies in Washington by The Puget Sound Business Journal.
• Ranked sixth on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List.

Our core beliefs: Put people and partnerships first, empower associates, focus on solutions, champion ideas that accelerate success, and deliver proof over promises.