Property Manager

About the role

Ares’ success has been driven by our people and our culture. The Property Manager reports to the Senior Property Manager and is responsible for managing an assigned industrial real estate portfolio. The objective is to maximize property performance through efficient operational strategies, maintain high levels of tenant satisfaction, and meet the overall financial goals of the company.

Responsibilities

• Tenant Services:
  • Execute a high level of customer service to tenants within the portfolio through a sense of urgency in responding to tenant requests.
  • Actively meet and engage with tenants on a regular basis.
  • Ensure the move-in/move-out process is executed timely and efficiently.
  • Maintain low levels of accounts receivables through regular contact, processing of collection notices, and tenant account management.
• Property Performance:
  • Support local asset management teams to minimize downtime of vacant units and maximize tenant retention.
  • Develop and execute preventative maintenance programs to extend the life expectancy of building elements.
  • Manage service contracts to leverage scale, minimize costs, and consolidate vendor partners across the portfolio.
  • Tour properties regularly to ensure maintenance standards, minimize liabilities, and oversee capital projects within budget and timing.
  • Complete the annual budget process, including accurate property-level expenses and a 10-year capital plan.
  • Manage financial performance through expense approvals, strategic spending, monthly financial reporting, variance reporting, and expense accrual submittals.
  • Coordinate the onboarding and offboarding of properties through acquisitions/dispositions efficiently with transaction teams.
• Additional Duties:
  • Assume additional responsibilities and perform special projects as needed or directed.

Requirements

• 5+ years of property management experience handling customer service and administrative issues related to real estate management.
• Experience supervising, directing, and managing vendor partners.
• Experience managing property-level financial planning and reporting.
• Experience managing maintenance capital projects.
• Proficiency in standard real estate-related software programs.
• Ability to communicate effectively with tenants, vendor partners, and internal teams.
• Ability to interpret property-level and corporate documents such as tenant leases, building plans, operating and maintenance instructions, and policy manuals.

Qualifications

• BA or BS in Finance, Real Estate, or Business Management; CPM/RPA designation preferred.

Travel & Work Environment

Work is performed in a general office environment. May require extended hours during peak periods. Availability for travel up to 50% of the time to property and construction sites for on-site project monitoring and meeting attendance. Exposure to adverse weather conditions, loud noise, and dust conditions at construction sites.

Pay

The anticipated base salary range for this position is provided below. Total compensation may also include a discretionary performance-based bonus.

Benefits

Ares U.S. Core Benefits include:

• Comprehensive Medical/Rx, Dental, and Vision plans.
• 401(k) program with company match.
• Flexible Savings Accounts (FSA) and Healthcare Savings Accounts (HSA) with company contribution.
• Basic and Voluntary Life Insurance.
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.
• Employee Assistance Program (EAP) and Commuter Benefits plan for parking and transit.

Additional benefits include:

• Access to a world-class medical advisory team.
• A mental health app that includes coaching, therapy, and psychiatry.
• A mindfulness and wellbeing app.
• Financial wellness benefit with access to a financial advisor.
• New parent leave, reproductive and adoption assistance, and emergency backup care.
• Matching gift program and education sponsorship program.