Property Management Coordinator ($1,000 Retention Bonus & Housing Available)

About the role

Grand Hyatt Vail is seeking a Condo Property Coordinator to work with condo owners, identify property goals, needs, and objectives, and provide exceptional service to guests and owners. This role involves handling reservations, answering inquiries, coordinating condominium procedures, and supporting the reservations team with policy knowledge.

Responsibilities

• Answer telephones, book reservations, and interact with potential guests and owners.
• Conduct site tour visits and maintain picture inventory.
• Coordinate and enforce condominium procedures and policies set by the Property Manager or General Manager.
• Provide support and knowledge of condominium policies to the reservations team.
• Reserve owner and owner-guest reservations and handle pre-arrival guest requests.
• Greet guests, vendors, and owners in the office and interact with contractors, realtors, and guests.
• Perform condominium and private residence inspections.
• Complete daily checklists, office paperwork, reports, and unit inspections.
• Work with owners and guests on requests and handle in-house guest needs.
• Perform check-in duties at the Grand Hyatt Vail front desk, including guest registration.
• Complete any other job-related duties assigned by the Front Office Manager, Property Manager, or General Manager of Condominiums.

Qualifications

• Must be resourceful, self-motivated, and able to multi-task.
• Strong work ethic and sense of urgency with follow-up in dealing with guests and owners.

Benefits

• Enjoy free meals in the colleague cafeteria for every shift worked.
• Free parking on-site.
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year.
• Discounted and complimentary hotel room nights.
• Medical, dental, and vision insurance (for full-time colleagues).
• Flexible Spending Account (for full-time colleagues).
• Retirement Savings Plan.
• Basic Life Insurance.
• Paid Time Off (PTO) earned based on hours worked, up to 17 days in your first year (for full-time and part-time colleagues).
• Opportunities to work around the world with Hyatt Hotels and Resorts.
• End of Season Ski Pass Bonus.

Pay

Starting rate for this role is $22.00 per hour. Actual pay will be based on experience.

Schedule

Year-round, full-time position.