PROPERTY INFRASTRUCTURE SPECIALIST

About the role

Maintain the IT network infrastructure and provide day-to-day monitoring, troubleshooting, and maintenance of all network devices. Develop and manage projects to enhance and expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers.

Responsibilities

• Understanding of LAN/WAN design and topology
• Test and evaluate network systems to eliminate problems and make improvements
• Use packet/protocol analyzers to find and remedy application and network performance issues
• Install, support and manage servers and resolve issues as needed
• Support, upgrade, and maintain Cisco routers, firewalls, and IDS devices
• Support wireless networks, access points, and wireless encryption methods
• Install patches and perform system backups and recovery
• Monitor system configuration, storage arrays, backups and maintain data files
• Provide technical support and guidance to users
• Management of Windows based server environments; patching, upgrading and troubleshooting
• Support and deploy VMware environments
• Manage Windows Active Directory including GPO, Group Creation, etc.
• Working knowledge of Storage Area Networks
• Ensure compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
• Support, promote, and demonstrate superior customer service in accordance with department and company standards and programs

Requirements

• Must be at least 21 years of age
• Bachelor's degree (B.A./B.S.) in computer technology or related field from four-year college or university; 5+ years related experience or training; or equivalent combination of education and experience
• Must be highly proficient in all Microsoft applications
• Must have working knowledge of current Windows operating systems
• Expert knowledge of Cisco networking fundamentals
• Experience supporting current Microsoft Office suite
• Experience troubleshooting computer hardware, software and operating systems
• Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and Wireless
• Knowledge of Microsoft Active Directory administration
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to read and communicate verbally in English; written communication skills in English may also be required
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Must be able to qualify for licenses and permits required by federal, state and local regulations
• Must obtain a First Aid/AED certification
• Must successfully complete C.A.R.E or TIPS training

Skills

• Understanding of Windows Server roles and services including DNS, DHCP, Active Directory
• Experience in using packet/protocol analyzers

Physical demands

• Regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls
• Frequently required to reach with hands and arms and talk or hear
• Specific vision abilities required include close vision, color vision, and peripheral vision
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
• Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Work environment

• Noise level is usually moderate to loud
• Employee could be exposed to an environment containing unrestricted second hand tobacco smoke