Property Host

About The Company

We are a young, fast-growing company (just recognized in the INC 5000 Fastest Growing Companies) of ambitious, mission-driven Weekenders working together to inspire personal growth through adventure, travel and exploration! We specialize in creating inspiring hotel stays for our guests in iconic destinations.

This is a rare opportunity to be paid to learn, have an immediate and lasting impact in a young startup company and culture, and grow personally and professionally with an amazing team.

The Opportunity

The Property Host is the operational leader for two Weekender Hotels properties in the Southern Adirondack region, with cross-property support responsibilities at a third. Guest experience, housekeeping, supplies, vendor coordination, billing, and property presentation all live with you. You set the tone, you catch the details, and you make sure everything runs the way it should — because you care that it does, not because someone is checking.

This role reports to the Area GM, participates in an on-call coverage rotation, and moves between properties as operational needs shift across the region. It is a real leadership role.

Weekender Hotels is a fast-growing boutique hotel company with properties across the Northeast. We promote from within, invest in the people who show up, and we're expanding. The right person in this role grows with it.

Who We're Looking For

This role will thrive or struggle based almost entirely on the person in it. We're looking for someone with genuine ownership instincts — someone who takes pride in a well-run property, follows through without being reminded, and holds themselves to a high standard because that's just who they are.

What You'll Be Responsible For

• Guest Experience
• Own check-in and check-out operations at both primary properties, ensuring a smooth, welcoming experience for every guest
• Serve as the primary point of contact for escalated guest concerns, complaints, and service recovery across all three SADK properties
• Maintain a strong, visible presence during peak check-in and checkout periods and whenever guests need support
• Ensure consistent delivery of brand standards across all guest touchpoints at assigned and supported properties
• Manage guest pre-arrival communication, special requests, and in-stay follow-up as needed
• Reservations and Systems Management
• Manage reservations, room assignments, and inventory in Mews across all assigned properties
• Review daily arrival and departure reports; flag irregularities and prepare properties accordingly
• Process payments, manage billing records, and handle basic guest billing questions accurately and professionally
• Maintain accurate reservation records and escalate discrepancies or system issues to central operations promptly
• Housekeeping Operations
• Oversee housekeeping operations and daily room turnover at both primary properties, coordinating schedules and setting priorities
• Conduct regular room inspections against Weekender brand standards; document findings and follow up on any snags
• Support and coach housekeeping staff; provide feedback and maintain quality and consistency across rooms and common areas
• Identify and flag maintenance needs discovered during housekeeping or inspections; communicate to the maintenance team promptly
• Supplies, Ordering, and Billing
• Manage supplies inventory across assigned properties; anticipate needs and initiate reorders before stock runs low
• Place and track orders for housekeeping, guest amenity, and front desk supplies in line with approved vendors and budget guidelines
• Review, code, and submit property-level invoices and billing for central accounting review; flag discrepancies as they arise
• Maintain organized records of supply orders, vendor contacts, and recurring purchases to support consistent, cost-aware operations
• Property Operations and Vendor Coordination
• Execute opening and closing procedures at assigned properties; ensure each property is ready and presented well
• Maintain common areas, lobbies, and exterior presentation to brand standards; address issues as they arise or escalate appropriately
• Cook up vendor and service provider access, scheduling, and follow-up for routine and ad hoc property needs
• Support the maintenance team with property access, work order communication, and issue follow-through
• Cross-Property Support
• Provide operational support at two additional SADK properties (located in North Creek, NY) as needed, including coverage assistance, supplies coordination, and on-site presence during high-demand periods or staffing gaps
• Participate in an on-call leadership rotation to ensure managerial coverage is available across all three properties outside of regular business hours
• Act as a resource for guest inquiries, local recommendations, and issue resolution across all three SADK properties

Qualifications

• Prior experience in hotel front desk, guest services, or hospitality operations; supervisory experience preferred
• Demonstrated ability to manage full daily operations independently, without a GM on-site — and a track record that shows it
• Strong organizational skills; able to manage supplies, ordering, and billing accurately and consistently across multiple locations
• Excellent communication and interpersonal skills; able to engage professionally with guests, staff, and vendor contacts alike
• Proficiency in property management systems; experience with Mews is a plus
• Sound judgment and problem-solving ability; knows when to act and when to escalate, and does both with confidence
• High personal integrity; someone whose colleagues, guests, and managers would all describe them the same way
• Familiarity with local regulations and hospitality compliance standards
• Flexible availability including weekends, nights, and holidays; willingness to participate in an on-call rotation

Why This Role, Why Here, Why Now

• You'll have real operational authority from day one — not just executing someone else's checklist, but owning two properties and genuinely making them run
• The Adirondacks are extraordinary: Gore Mountain skiing, Class IV whitewater, 6 million acres of wilderness, and a community that actually notices when a property is great
• Weekender is growing fast, with new properties, new markets, and real opportunities for people who show up and perform
• This role has a clear upward path as the company scales — we promote from within and we're actively building the team that will grow with us
• Competitive compensation commensurate with experience

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

Reasonable accommodations will be provided in accordance with applicable laws, including the Americans with Disabilities Act (ADA) and the New York State Human Rights Law (NYSHRL), to enable qualified individuals with disabilities to perform essential job functions.

While performing the duties of this position, the employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls; walk; sit; stoop; bend; push and pull; reach with hands and arms; and answer phones. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The employee will occasionally encounter hazards, including slipping and tripping. Ability to work in varying temperatures. The noise level in the work environment is usually moderate.

Salary Range: $63,000 - $68,000

Assistant General Manager

Saratoga Springs, NY
North Creek, NY

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