Property Damage Adjuster (Remote)

About the role

This is a fully remote position with an organization operating in the insurance claims industry, focusing on managing auto property damage claims. The organization investigates, evaluates, and resolves insured and claimant auto property damage claims in compliance with regulatory standards, specifically Regulation 64, applying relevant laws and regulations to achieve fair and efficient claim settlements.

The PROPERTY DAMAGE ADJUSTER is responsible for the comprehensive management of auto property damage claims, conducting detailed investigations, making liability and coverage determinations, and negotiating settlements to resolve claims effectively while ensuring regulatory compliance and customer satisfaction.

Responsibilities

• Initiate investigations upon receipt of new claims
• Obtain written or verbal statements from all involved parties
• Determine coverage and liability based on investigations
• Evaluate and value damages and set reserves for claims
• Review repair estimates and complete total loss valuations
• Manage subrogation matters related to property damage
• Negotiate settlements with insureds, claimants, or legal representatives
• Communicate with clients to ensure satisfaction and compliance with Regulation 64
• Document all claim activities in the claims notepad
• Maintain diaries on all files
• Follow organizational policies and supervisory instructions

Requirements

• Proficient knowledge of Regulation 64 and Vehicle and Traffic Laws
• Understanding of liability and comparative negligence principles
• Strong negotiation skills
• Experience with auto property damage claims handling
• Minimum one year of experience investigating and negotiating comparative negligence claims
• Computer literacy
• Residency in New York State