Property Coordinator

Responsibilities

• Receive and organize work requests from clients.
• This will primarily include core business trades including handyman, electrical, plumbing, and HVAC.
• Make contractor assignments using the CWFS contractor base.
• Escalate any work with costs exceeding $1500 to the manager for further direction.
• Ensures the contractor selected meets predetermined client and manager-directed rates and SLAs.
• Clearly communicates expectations to contractors.
• Provide updates to clients on the schedule, progress, & completion details of assigned work orders.
• Escalates to manager if a capital project or large scale scope request is received for review and approval.
• Supports resolution of any issues throughout work order life cycle to include escalation items from the Facilities Administrator, Client and Management.
• Ensures any changes to scope are documented and approved (as applicable) by client and manager.
• Tracks and reports facility management activities using the CWFS facility management technology.
• Affords assistance to Facilities Administrator, Business Administration & Management on the resolution of escalated noncompliant contractor invoicing to include backup documentation needed to meet client terms.

Requirements

• Must have facilities coordination or property management experience - commercial is preferred but residential is also acceptable.
• A high school diploma or general education degree (GED) is required; some colleges preferred.
• Outstanding customer service skills.
• Comfort with a high call volume environment.
• Must possess excellent time management skills and be adaptable to change.
• Exhibits dependability, including following instructions; responding to direction; and taking responsibility for own actions.
• Able to take initiative, including asking for and offering help when needed; performs work independently without being prompted.
• Able to prioritize and plan work activities, use time efficiently, and work within deadlines.
• Strong attention to detail with a focus on quality and accuracy.

Compensation and Benefits

• Compensation: $19-$22 per hour
• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit here.

Schedule & Location

• Monday – Friday | 8:00 AM – 5:00 PM
• Onsite training | Fridays remote
• Location: Colwich, KS