Property Clean Out Technician

About the role

Rainbow Restoration, a global provider of home and commercial restoration, carpet cleaning, and construction services, is seeking a Service Technician to support field operations. The role involves driving company vehicles, interacting with customers, and performing a variety of restoration and construction tasks while upholding the company’s values of Respect, Integrity, Customer focus, and having fun.

Responsibilities

• Drive company vehicles with trailers
• Read and understand maps & directions
• Work collaboratively with a team
• Communicate with customers about scope of work and review necessary paperwork
• Establish and maintain a schedule to ensure timely delivery of services
• Meet deadlines
• Learn and participate in performing:
  • Water restoration
  • Mold remediation
  • Trauma scene cleaning
  • Smoke & fire damage restoration
  • Carpet & upholstery cleaning
  • Content cleaning
  • Lead remediation
  • Board‑up & tarp‑over services
  • Property maintenance
  • Construction projects
• Respond to jobs and initiate work in accordance with IICRC standards and Rainbow Restoration’s internal processes
• Maintain company assets (equipment, vehicles, etc.)—keep them clean, properly maintained, and fully stocked
• Perform marketing tasks to sell additional services or develop new business as required
• Perform other duties as required, including tasks outside the normal scope of the position

Requirements

• 24‑hour emergency service environment; on‑call and ready to respond when needed
• Valid driver’s license
• Excellent communication skills, both written and verbal
• Professional appearance and personality
• Team player who can also work independently
• Smartphone and tablet literate with working knowledge of work‑processing and business software applications
• Computer literate; proficient with Microsoft Office (Outlook) and other software
• Ability to learn new computer software
• Experience with Xactware software helpful but not mandatory
• Restoration and construction experience helpful but not required
• Ability to occasionally lift and/or move up to 100 pounds
• Willingness to train and mentor supporting team members
• Career‑minded mentality with interest in future positions or ownership

Compensation

Competitive pay ranging from $14.50 to $25+ per hour, with specific tiers:

• Service Technician (entry level/minimal experience): $14.50‑$15.50 /hr
• Service Technician 1: $15.50‑$17 /hr
• Service Technician 2: $17‑$18 /hr
• Service Technician 3: $18‑$22 /hr
• Lead Service Technician: $22+ /hr
• Field Operations Manager: $24+ /hr
• Project Manager: $25+ /hr

Benefits

• Paid Time Off (PTO)
• Tuition reimbursement
• Business development bonuses
• Performance bonuses
• Additional benefits and incentives