Property Claims Specialist

About the role

The organization operates within the insurance industry, focusing on commercial property claims. It addresses the challenges of investigating, evaluating, negotiating, and resolving complex property claims while ensuring compliance with regulatory requirements and industry standards. The company emphasizes operational excellence and delivering an exceptional claims experience in a high-growth environment. The PROPERTY CLAIMS SPECIALIST is responsible for managing commercial property claims of moderate to high complexity. The role involves developing strategies for claim resolution, collaborating across teams, and ensuring accurate and timely outcomes. This position directly contributes to the organization’s objectives by enhancing claims handling effectiveness and supporting customer satisfaction.

Responsibilities

• Develop and implement strategies to resolve commercial property claims.
• Collaborate with cross-functional teams on processes, products, and initiatives.
• Investigate claims and review relevant materials.
• Identify and assess coverage issues, draft coverage position letters, and manage coverage counsel engagement.
• Analyze coverage and damages to estimate and recommend reserves.
• Maintain timely documentation and respond to inquiries from stakeholders.
• Negotiate claim resolutions.
• Oversee risk transfer, subrogation, additional insured, and indemnity issues.
• Prepare and present reports to senior management on claim evaluations and reserves.

Requirements

• Minimum 5 years of experience in insurance or claims loss adjustment handling property and casualty claims.
• Strong knowledge of insurance claims operations and commercial property and casualty policy forms.
• Proper adjuster licensing in applicable states.
• Understanding of legal concepts and claims processes.
• Excellent communication, negotiation, and interpersonal skills.
• Strong time management and organizational abilities.
• Collaborative, self-motivated, and strategic thinker.
• Proficient with Microsoft Office.

Benefits

• 100 percent remote work.
• Health insurance through Aetna with full premium coverage.
• Dental and vision insurance through Guardian with full premium coverage.
• Basic life insurance with full premium coverage.
• Access to flexible spending account or health savings account.
• 401(k) plan with up to 4 percent match and immediate vesting.
• Flexible paid time off policy up to 4 weeks in the first year, aligning with company standards thereafter.
• Twelve company-paid holidays per year.
• Continuing education annual stipend.

Pay

Annual salary estimated between 75,000 and 110,000 based on national data and candidate experience.

Schedule

Ability to work core hours Monday through Friday, 8:00 a.m. to 5:00 p.m. in your time zone.