Property Claims Specialist

About the role

The Property Claims Specialist is responsible for investigating, evaluating, negotiating, and resolving commercial property claims in accordance with carrier guidelines, regulatory requirements, and company standards. This role partners closely with Claims leadership, internal business partners, and external stakeholders to deliver timely, accurate, and customer-focused claim outcomes while supporting Coterie's commitment to operational excellence and an exceptional claims experience.

Responsibilities

• Develop and implement strategy to drive resolution of Commercial Property claims of moderate to higher levels of severity and complexity, but may be required to handle volume
• Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives
• Investigate claim and review the insureds' materials, documents, reports etc.
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Analyze coverage and damages for purposes of estimating, assessing and recommending reserves
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management
• Negotiate resolution of claims
• Analyze, and direct initial risk transfer, subrogation action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves