Property Administrator, Atlanta

Tenant Services

• Executes a high level of customer service to tenants within the portfolio through a sense of urgency with responding to tenant requests, and actively dispatching work orders to vendor partners.
• Maintains a timely and efficient move-in/move-out process within the assigned portfolio through coordination with the property manager.
• Engages with tenants to maintain low levels of accounts receivables through regular contact, processing of collection notices, necessary chargebacks, and tenant account management.
• Safeguards tenant certificates of insurance to ensure accuracy and up-to-dateness.
• Prepares tenant correspondence as directed by the Property Manager.

Property Performance

• Tracks and codes invoices to ensure accurate and timely processing of expenses for assigned properties.
• Manages vendor partner insurance certificates, purchase orders, work orders, and contract documents.
• Coordinates efficiently with the transactions teams for onboarding and offboarding of properties through acquisitions/dispositions.

Additional Duties and Responsibilities

Absorbs additional responsibilities and performs special projects as needed or directed.

Required Qualifications

• Proficiency in standard Microsoft Office software programs.
• Effective communication skills with tenants, vendor partners, and internal teams.
• Ability to interpret property-level and corporate documents such as tenant leases and policy manuals.
• Associate’s degree or vocational training.
• Previous experience working with multiple managers and departments.

Physical Demands

The nature of the work requires an ability to effectively communicate and exchange information, collect, compile, and prepare work documents, and operate standard business office equipment. Additional Notes: Work performed in a general office environment. May require extended hours during peak periods.

Compensation

The anticipated base salary range for this position is $65,000 - $70,000. Total compensation may also include a discretionary performance-based bonus. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.