Property Adjuster - Field Estimating - Nashville, TN

About the role

A day in the life of a Field Property Adjuster, and what it takes to do the job!

Responsibilities

• Provide exceptional service to our policyholders.
• Travel to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.
• Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Focus on water losses, ensuring customers receive the highest level of support and resolution.
• Leverage multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
• Utilize sharp critical thinking skills to solve problems and protect the company financially.
• Execute policies along policy agreements and keep a clear record of work in a claims system.

Qualifications

• 2 years' previous experience as an outside adjuster is highly desired.
• Previous experience as an outside adjuster is highly desired.
• Proficiency in using Xactimate and other relevant software for estimating.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.

Required Qualifications

• Residency within 60 miles of Nashville, TN is mandatory for this role.
• Willingness to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
• Valid driver's license and willingness to travel as part of the job requirements.

Company Car

This role may qualify for a company car based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Skills

• Active Listening
• Communication
• Critical Thinking
• Customer Service
• Empathy
• Time Management
• Working Independently

Pay

$57,000 - $105,000 based on experience and qualifications.

Schedule

Details about the schedule are not specified in the job posting.

Benefits

• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.