Project Research Coordinator
About the role
Serve as the primary on-site point person for managing the end-to-end participant experience, from check-in to setup and data collection. Guide participants through study protocols, monitor session quality, and act as the first point of contact for any troubleshooting. This role requires attention to detail, interpersonal skills, and a professional demeanor to ensure a smooth, reliable data collection process for every session.
Responsible for managing multiple participants at a time under the supervision of the Study Lead who will be on site and provide training and support. Strong interpersonal and communication skills; comfortable interacting with a wide range of people. Friendly, professional demeanor with a high level of emotional intelligence. Ability to stay organized and attentive to detail during live sessions. Basic comfort using technology (e.g., iPads, apps, note-taking tools). Reliable and punctual with a strong sense of accountability.
Responsibilities
- Serve as the primary on-site point person for managing the end-to-end participant experience, from check-in to setup and data collection.
- Guide participants through study protocols, monitor session quality, and act as the first point of contact for any troubleshooting.
- Manage multiple participants at a time under the supervision of the Study Lead.
- Provide training and support to participants as needed.
- Ensure a smooth, reliable data collection process for every session.
- Interact with a wide range of people with strong interpersonal and communication skills.
- Strengthen organizational and attention-to-detail skills during live sessions.
- Use basic technology (e.g., iPads, apps, note-taking tools) to assist with tasks.
- Be reliable and punctual with a strong sense of accountability.
Requirements
- 1-3+ years experience in customer support or project coordination.
- Diploma or GED required.
- Hospitality/Client-Facing Experience.
- Advanced MS Office Experience.
Qualifications
Diploma or GED required.
Experience in customer support or project coordination.
Advanced MS Office Experience.
Skills
Attention to detail.
Interpersonal and communication skills.
Ability to stay organized and attentive to detail.
Basic comfort using technology (e.g., iPads, apps, note-taking tools).
Reliability and punctuality.
Benefits
Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k).
Enjoy the stability of working for a publicly traded business.
Look forward to the opportunity to cross-train and chase internal promotions.
Pay
The pay range for this position is $20.00 - $22.00/hr.
Schedule
This is a Contract position based out of Waltham, MA.
Benefits
If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
About TEKsystems Global Services
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
About TEKsystems
We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems Global Services
We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.