Project Manager, Technical Customer Support

Responsibilities

• Aid in drafting the technical content of letters of intent, general terms agreements, lease agreements, maintenance service agreements, and other legal documents requiring technical input.
• Review all letters of intent, general terms agreements, lease agreements, maintenance service agreements, and other legal documents requiring technical input.
• Offer technical support to the Sales and Trading teams during negotiations, including on-site visits.
• Provide near AOG-level technical support to customers of Willis Lease during negotiations, delivery, and throughout the lease term.
• Assist the Director, Technical Customer Support in negotiating maintenance service agreements and other technical-based external agreements.
• Contribute to the development of training programs aimed at enhancing the technical knowledge of the sales and trading teams.
• Attend and report on relevant industry events as directed by the Director, Technical Customer Support.
• Create and implement process improvements to enhance productivity within the WLFC Technical Services team.

Qualifications / Requirements

• An EASA certified B1/B2 engineer or a university degree-level engineering applicant with a preference for a diploma in law.
• A strong aptitude for interpreting legal language and a proficient command of English combined with extensive technical knowledge across various large fan engine types.
• The capability to negotiate effectively with customers and servicers while maintaining a professional demeanor and preserving relationships.
• A technical background with a preference for legal qualifications.

Travel/Misc.

Willis Lease Finance Corporation (WLFC) is dedicated to fair hiring practices and diversity in the workplace. We are committed to fostering an inclusive environment that values growth and respect for all employees based on job-related factors such as educational background, work experience, and ability to perform essential job functions. WLFC adheres to anti-discrimination policies and provides reasonable accommodations for qualified individuals with disabilities and disabled veterans. For assistance or accommodations due to a disability, please contact us at joinus@willislease.com. WLFC offers a comprehensive benefits package, including medical, dental, vision, 401(k), Roth 401(k), HSA, life insurance, supplemental insurance, travel accident insurance, employee assistance program, short and long-term disability, employee stock purchase plan, education reimbursement plan, matching gift program, health and wellness plan, and paid time off. If you are an executive search firm or staffing agency interested in working with WLFC, please note that we do not accept unsolicited resumes. Unsolicited resumes will be considered WLFC property, and we will not be obligated to a referral fee. For inquiries about employment opportunities, please refer to our job listing or contact our Human Resources Talent Acquisition Department.