Project Manager - Strategic Support

Project Management Overview

The Project Manager, Strategic Support plays a crucial role in coordinating and executing cross-functional organizational initiatives. They develop project plans, timelines, dashboards, trackers, reports, and implementation tools, ensuring successful project completion.

Responsibilities

• Develops, maintains, and updates project plans, timelines, workplans, charters, trackers, risk logs, decision logs, and implementation schedules.
• Captures project dependencies, barriers, risks, decisions, and follow-up items to ensure timely completion.
• Makes sure project progress is monitored and escalates risks, delays, and unresolved decisions to appropriate leadership.
• Facilitates project meetings, workgroups, and cross-functional planning sessions.
• Prepares agendas, meeting minutes, action item logs, and follow-up summaries.
• Works with department leaders and subject matter experts to clarify scope, roles, responsibilities, assumptions, and operational requirements.
• Builds effective relationships with internal stakeholders to support accountability, communication, and project momentum.
• Aids in change management activities, including communication planning, implementation readiness, stakeholder education, and transition support.

Reporting and Project Management Systems

• Buils and maintains project dashboards, reports, trackers, and templates using commercially available project management systems such as Smartsheet or similar platforms.
• Monitors timelines, task completion, dependencies, resource needs, and status updates.
• Produces concise executive-level project updates, including milestone progress, risks, barriers, decisions needed, and next steps.
• Maintains organized project documentation and ensures project materials are accurate, current, and accessible.
• Supports the development and standardization of project management tools, templates, workflows, and reporting structures.

Operational and Strategic Support

• Supports strategic initiatives, new site planning, program launches, operational improvement efforts, construction or facility-related projects, regulatory readiness projects, and other enterprise priorities.
• Assists with defining project scope, success measures, operational impacts, staffing considerations, regulatory requirements, implementation steps, and sustainability plans.
• Applies process improvement, Lean, Agile, or other structured approaches where appropriate.
• Identifies opportunities to improve project workflows, communication, accountability, and execution across the organization.