Project Manager/Scrum Master
Tyler Technologies · Arlington, VA · Yesterday
Project ManagementFull-time
Responsibilities
- Manage project scope, schedules, milestones, dependencies, risks, issues, assumptions, and delivery commitments.
- Develop and maintain project management artifacts, including integrated schedules, risk and issue registers, decision logs, status reports, action-item logs, release plans, and other contractual deliverables.
- Monitor project performance and communicate schedule, scope, quality, staffing, and financial concerns to company and client leadership.
- Cook up work across development, architecture, quality assurance, DevSecOps, security, operations, subcontractor, and federal stakeholder teams.
- Identify variances from approved plans and lead the development of corrective actions and recovery plans.
- Manage changes in accordance with contractual and organizational change-control procedures.
- Support the management of multiple concurrent enhancement, maintenance, and modernization efforts.
Qualifications
- Bachelor’s degree in Project Management, Business, Information Systems, Computer Science, Management, or a related field, or equivalent relevant professional experience.
- Minimum of five years of experience managing software development, modernization, operations and maintenance, or other IT projects involving teams of five or more individuals.
- Demonstrated experience using Agile project management methodologies and supporting cross-functional software delivery teams.
- Experience managing project schedules, risks, issues, dependencies, changes, deliverables, and stakeholder communications.
- Working knowledge of the software development lifecycle, quality assurance, DevSecOps, continuous integration and continuous delivery, release management, and production support.
- Experience using Jira, Confluence, or comparable project management and collaboration tools.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
- Excellent written, verbal, facilitation, presentation, and interpersonal communication skills.
- Ability to pass a thorough background screening.
Additional Duties
- Facilitate Agile ceremonies, including Sprint Planning, Daily Scrums, backlog refinement, Sprint Reviews, Sprint Retrospectives, and other team working sessions.
- Partner with Product Owners, Business Analysts, federal stakeholders, and technical teams to develop and maintain clear user stories, acceptance criteria, priorities, and delivery goals.
- Identify, track, escalate, and help resolve impediments affecting project or team delivery.
- Promote team alignment, accountability, transparency, and continuous improvement.
- Use appropriate Agile delivery measures to support forecasting, identify trends, and improve team performance and delivery predictability.
- Facilitate requirements-gathering sessions, stakeholder interviews, workflow discussions, and project-planning meetings.
- Ensure project requirements, decisions, action items, changes, and acceptance outcomes are documented and communicated.
- Translate technical information for business stakeholders and communicate business needs clearly to technical team members.
- Cook up release planning and production-readiness activities across development, quality assurance, DevSecOps, security, operations, and client stakeholders.
- Confirm that testing, approvals, documentation, communications, deployment plans, and rollback procedures are completed before production releases.
- Coordinate user acceptance testing, release verification, training, operational transition, and knowledge-transfer activities as needed.
- Cook up project activities supporting the Risk Management Framework, Authority to Operate processes, security assessments, remediation efforts, and continuous monitoring.
- Track security, accessibility, privacy, and compliance-related dependencies and corrective actions in coordination with the appropriate subject-matter experts.
- Ensure project, requirements, release, testing, and operational documentation is complete, current, appropriately reviewed, and traceable.
- Drive project issues and decisions to resolution and escalate concerns when necessary.
- Perform other duties as assigned.