Project Manager - Reimbursement Services

About the role

Supports Reimbursement Services and partners closely with leadership to advance data and reporting workstreams, including backlog reporting by Therapeutic Area, CRM migrations, and potential vendor transitions. This role drives execution across brand teams, vendor management, IT/CRM systems, Retention Services, Value & Access, and Tech within a complex, highly regulated life sciences environment. The ideal candidate brings strong project management fundamentals, champions standardized processes, and is comfortable both managing up and directly executing project deliverables.

Competencies & Core Behaviors

• Execution Excellence: Consistently delivers initiatives on time and with quality, drives accountability for milestones and outcomes, and removes barriers to execution.
• Stakeholder Leadership: Creates cross-functional alignment through influence, clear messaging, and relationship management while navigating complex organizational dynamics.
• Governance & Risk Management: Identifies risks early, maintains scorecard reporting for leadership visibility, and supports decision-making through structured governance.
• Data & CRM Specialization: Builds backlog reporting across Therapeutic Areas and manages project workstreams through CRM migrations (e.g., Life Sciences Cloud) and vendor transitions.
• Core Behaviors: Acts as a Standards Champion, Adaptive Mover, Self-Starter, Continuous Improver, Change Navigator, and Detail-Oriented problem solver.

Requirements

• Bachelor's degree in Business, Data Analytics, Healthcare Administration, Project Management, or a related field (or equivalent experience).
• 7 to 10 years of experience in reimbursement, hub services, or specialty pharmacy operations.
• Demonstrated experience supporting senior leadership across multiple concurrent workstreams while managing competing priorities.
• Proven track record leading data/reporting workstreams (including backlog reporting by Therapeutic Area), managing CRM migrations, and navigating vendor transitions.
• Hands-on experience with Life Sciences Cloud CRM or equivalent healthcare/life sciences CRM platforms.
• Excellent verbal and written communication skills to articulate consistent messaging, align stakeholders, and present scorecard reporting to senior leadership.

Preferred Qualifications

• Deep background in reimbursement or hub services.
• Specialty pharmacy experience.
• Payer environment experience.
• PMP certification or familiarity with formal Project Management Center of Excellence (PM COE) methodologies.

Physical Demands

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling.
• Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

Schedule

Monday through Friday, normal business hours.

Work Environment

Onsite professional corporate/office environment (Indianapolis, 3 days a week). No travel required.

Pay

$82—$82 USD (based on qualifications and experience).