Project Manager - Quality Cloud

About the role

Lead the end-to-end delivery of Veeva’s Quality SaaS solutions, from project initiation through successful go-live and continuous improvement phases.
Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams.
Facilitate agile delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies.
Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization.
Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope.
Define success metrics and consistently report on project performance and customer outcomes.
Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey.

Responsibilities

• Lead the end-to-end delivery of Veeva’s Quality SaaS solutions, from project initiation through successful go-live and continuous improvement phases
• Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
• Facilitate agile delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
• Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
• Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
• Define success metrics and consistently report on project performance and customer outcomes
• Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey

Requirements

• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
• Strong understanding of SaaS delivery models and GxP compliance requirements
• Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
• Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
• Experience in the life sciences, healthcare, or manufacturing sectors, with a focus on quality systems
• Familiarity with content or data management platforms

Qualifications

• Master’s degree in a relevant field (e.g., Computer Science, Engineering, Business Administration)
• Passion for driving digital transformation and improving operational efficiency
• Ability to work effectively in a matrixed organization with cross-functional teams
• Experience with project management methodologies such as Agile, Scrum, or Waterfall
• Knowledge of regulatory frameworks and compliance standards relevant to the life sciences industry

Skills

• Project Management
• Customer Relationship Management
• Agile Methodologies
• Stakeholder Management
• Technical Writing
• Compliance and Regulatory Knowledge

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retailer programs
• 1% charitable giving program

Pay

Base pay: $80,000 - $200,000

Schedule

The role is currently remote-friendly, but office visits are encouraged.

Additional Information

Veeva is a Public Benefit Corporation (PBC), committed to creating high-quality employment opportunities and contributing positively to the communities we serve.