Project Manager PMO

Responsibilities

• Manage concurrent project workstreams with clear scope, timelines, milestones, and RAID logs
• Facilitate cross-functional working sessions with Operations, Sales, IT, Service and Finance
• Produce executive-ready status reports, presentations, and dashboards with minimal rework
• Maintain and improve PMO tools, templates, and processes in partnership with the team
• Ensure data quality in FieldVue/Celoxis and flag discrepancies that impact reporting accuracy
• Cook up vendor relationships (Celoxis, Microsoft, CRM) - drafting communications and tracking SLA adherence
• Support the VP of PMO on ad hoc strategic and analytical requests

Requirements

• 5+ years in project management with demonstrated delivery of cross-functional technology initiatives
• Bachelor's degree in Business Administration, Information Systems, Operations, or a related field
• Hands-on experience with project management platforms such as Celoxis, Monday.com, Asana, Jira, or equivalent
• Proficiency in Microsoft Dynamics 365 or comparable CRM platforms
• Strong Excel and Power BI skills; ability to build and maintain operational dashboards from raw data
• Experience managing NPS, CSAT, or similar customer feedback programs
• Proven ability to produce polished executive deliverables (PowerPoint, Word, Excel) with minimal direction
• Excellent written and verbal communication skills - comfortable presenting to senior leadership

Qualifications

• Minimum 5+ years in project management with cross-functional technology initiatives
• Bachelor's degree in relevant field
• Hands-on experience with project management tools
• Proficiency in CRM platforms
• Strong Excel and Power BI skills
• Experience with NPS/CSAT programs
• Ability to produce polished executive reports
• Excellent communication skills

Skills

• PMP certification or equivalent
• MBA or Master's degree
• Experience in B2B distribution, 2 ways communications, or managed services environments
• Familiarity with NetSuite and Oracle

Benefits

• Extensive on-the-job training
• Covered fees for most professional certifications
• Competitive compensation
• Medical, Dental, and Vision Insurance
• Company-paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Tuition Reimbursement