Project Manager, Onsite Data Collection

Responsibilities

• Own project execution and delivery milestones for one or more onsite/field data collection projects.
• Translate program strategy set by the Program Manager into actionable, day-to-day project plans.
• Own the project-level lifecycle — planning, execution, monitoring, and delivery — against client expectations, timelines, and budget.
• Identify and resolve risks related to staffing and logistics, escalating program-level risks or decisions to the Program Manager.
• Translate abstract or evolving client needs into concrete, actionable workflows on the ground.
• Serve as the primary day-to-day client contact for the project.
• Lead client calls and Weekly Status Reports (WSRs), including data analysis, performance insights, and stakeholder updates.
• Communicate progress, risks, and incorporate client feedback in real time.
• Support day-to-day client relationship health, flagging satisfaction, risk, or growth signals up to the Program Manager.
• Track and report project financials to the Program Manager, ensuring alignment to budget and forecast.
• Manage landlord contracting and payment coordination for onsite facilities.
• Create and maintain clear documentation — project plans, process maps, SOPs, and meeting notes.
• Lead Project Coordinators and Schedulers, delegating tasks and ensuring alignment to project goals.
• Partner with Sourcing/Talent Acquisition to secure appropriate talent across staffing models, including full-time, part-time, and crowd-based collectors.
• Drive consistency and performance across distributed project teams, including crowd-based contributors where applicable.
• Monitor onsite project health through moderator check-ins and real-time site oversight.
• Provide real-time feedback based on client needs, and escalate quality or equipment issues promptly.
• Ensure site readiness, safety, and compliance standards are met at all data collection locations.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or a related field; relevant experience accepted in place of formal education.
• 3+ years of project management experience in onsite/field operations, data collection, or a technical/global services environment.
• Experience managing crowd-based or community operations preferred.
• Familiarity with robotics or data collection programs preferred.
• Proficiency with Google Workspace and Microsoft Office; working knowledge of data dashboards preferred.
• Agile/Scrum and/or PMP certification a strong plus.
• Strong operational leadership in complex, fast-scaling environments.
• Effective client communication and expectation management.
• Balances execution with financial and timeline constraints.
• Comfortable navigating ambiguity and providing structure day-to-day.
• Strong critical thinking, analytical skills, and autonomy.
• Recommends best practices, tools, and process improvements to enhance delivery.