Project Management
Wipro · Phoenix, NY · 3 wk ago
Project Management$60k–$135k/yrFull-time
About the role
Coordinate end-to-end delivery of Edge IT Platform activities across assigned markets and sites — qualified demand, deployment readiness, disciplined execution, stakeholder alignment, complete documentation and structured handover to run teams.
Responsibilities
- Coordinate deployment plans, milestones, readiness checks, implementation windows and cross‑team dependencies.
- Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.
- Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.
- Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.
- Prepare status reports, meeting actions, escalation notes and governance evidence with owners and due dates.
- Perform routine inspections and log readings.
- Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.
- Support audit, compliance, DRP/failover and continuous‑improvement actions under retained governance.
- Identify and support preventive maintenance activities, engage vendors, supervise third‑party technicians during service activities and ensure job execution complies with requirements.
- Support capacity & infrastructure activities – assist in rack setup, power provisioning, and cable management.
Experience & Capabilities
- Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed‑services environment.
- Strong planning, follow‑up and documentation discipline across ITSM/change processes, schedules and evidence packs.
- Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.
- Working understanding of LAN/WLAN, WAN/SD‑WAN, cloud connectivity, UC, asset lifecycle and CMDB.
- Identifies delivery, compliance and operational risks; escalates architecture, security, budget or policy decisions.
- Clear communication with technical and management stakeholders; English fluency plus local language.
Preferred Qualifications
- Technical coordinator
- ITIL Foundation
- ServiceNow or comparable ITSM
- IT Infrastructure – including LAN, WIFI, Networking, Storage and Compute, Cisco, Aruba and cloud infrastructure fundamentals (generalist level)
Core Deliverables
- Demand and requirement summary
- Integrated project/deployment tracker
- Readiness checklist and dependency log
- RAID, decision and escalation registers
- Status reports and stakeholder communications
- Handover pack, runbook and closure evidence
Success Measures
- Complete, decision‑ready demand packs
- Milestone and readiness adherence
- Timely RAID closure and escalation quality
- Accurate documentation, asset and lifecycle records
- Complete handover before operational closure
- Responsive communication and visible improvements
Mandatory Skills
- Project Management Experience: 5–8 years
Pay
The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including geographical location, minimum wage obligations, skills, and relevant experience.
Benefits
Eligible for Wipro's standard benefits including a full range of medical and dental options, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options.