Project Manager, Online

About the role

We are seeking a Project Manager to join our Smartpress Team. The ideal candidate will manage complex, one-of-a-kind print projects, collaborating closely with clients, vendors, and internal teams to ensure flawless execution and exceptional service.

Responsibilities

• Partner with Sales and Account Management to scope and execute high-value, custom print projects.
• Deliver exceptional communication and white-glove service to key clients throughout the project lifecycle.
• Manage all phases of custom projects, from vendor coordination and production scheduling to quality assurance and final delivery.
• Create and submit purchase orders, coordinate internal and external approvals, and manage proofing and production timelines.
• Work directly with preferred print partners and third-party vendors to fulfill specialized orders and overflow production needs.
• Source, evaluate, and negotiate with vendors for unique production techniques such as die-cutting, foil stamping, and other embellishments.
• Ensure accurate and timely updates to all shipping, tracking, and billing data.
• Coordinate kitting and fulfillment for multi-component projects, ensuring all deliverables meet quality standards and client specifications.
• Collaborate with internal teams to build new workflows and scalable solutions for non-standard projects.
• Identify and recommend opportunities for outsourcing, innovation, and process improvements.
• Maintain a working knowledge of Adobe Creative Suite tools to support creative and technical review processes.
• Complete additional tasks as assigned by management to support the Online Project Management team.

Requirements

• A college degree or a strong work history (either or both are great with us)
• PREFERRED: 3-5 years of print experience
• High attention to detail and strong analytical skills
• Strong computer skills
• Comfortable thriving in a fast-paced setting

Preferred Traits

• Resourceful, proactive, and thrive in a fast-paced, collaborative environment

What You Will Own

• Client and Sales Collaboration
• Project Ownership
• Vendor Management
• Production & Logistics Coordination
• Process Improvement & Innovation
• Technical & Creative Support

Qualifications

• The ability to work independently to deliver results
• Superior interpersonal and teamwork skills
• A self-motivated mindset with a strong sense of urgency
• Strong problem-solving skills
• An interest in learning, understanding, and applying best practices in a quick manner

Benefits

• Compensation Range: $56,000 - 66,000 annually
• Healthcare, dental, life insurance, disability
• Paid parental leave
• Retail Savings programs: Employee Stock Ownership Plan-100% Employee-Owned 401k with a company match
• Career Development Opportunities
• Flexible Work Hours
• Tuition Reimbursement
• Employee Referral Program
• Safe & Clean Manufacturing Environment

Company Overview

We are a 900-person visual merchandising company, 100% employee-owned. We offer a generous paid time off benefit that increases with tenure. This is a full-time position in Chanhassen, MN 55317. The Bernard Group, Inc.