Project Manager lll, Client Services
About the role
We are seeking a dedicated and enthusiastic Order Support Customer Care representative to join our team. This role involves running reports, investigating order issues, assisting customers with inquiries, and maintaining a positive customer experience. The ideal candidate should have strong communication skills and enjoy working in both office and remote settings.
Responsibilities
- Run reports and investigate order issues
- Assist customers with inquiries and provide solutions
- Maintain a positive customer experience
- Work in both office and remote settings
Requirements
While not specified, candidates should possess excellent communication skills, a proactive attitude, and the ability to work independently and as part of a team.
Qualifications
The successful candidate will have a strong background in customer service and a passion for supporting the scientific community. Experience in a similar role is preferred but not required.
Skills
Strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment are essential.
Benefits
Thermo Fisher Scientific offers competitive compensation and a comprehensive benefits package including health insurance, retirement plans, and paid time off.
Pay
Salary is commensurate with experience.
Schedule
This position offers a flexible schedule with the option to work both in the office and remotely.
Accessibility/Disability Access
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.