Project Manager (In Home Plumbing/HVAC/Electrical Sales)

About the role

The role of Project Manager is to work with new and existing customers by conducting in-home sales consultations and assessing the needs of the homeowner's while maintaining a strong customer focus reflective of Hiller's values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Responsibilities

• Create a positive customer experience
• Follow-up on sales leads and lists, both technicians, marked, and self-generated
• Educate new and existing customers on service offerings utilizing the Company's Sales System
• Recommend solutions and link customer objections to a total value solution and competitive advantage
• Demonstrate technical expertise and maintain a high degree of credibility
• Perform the necessary evaluation of the client's home including the comfort survey, engineering analysis, and load calculation
• Effectively write and present proposals
• Address any resistance, negotiate value, and close the sale
• Complete all paperwork accurately and timely on all leads
• Prepare financing paperwork and collect payments
• Manage to performance metrics scorecards
• Must always be accessible by phone, other than scheduled vacations
• Participate in all company sponsored training classes
• Always maintain a courteous demeanor with customers and associates
• Always maintain a professional image by wearing company approved apparel
• Abide by all standards of performance and ethics
• Follow all safety policies and procedures
• Perform other duties as assigned

Requirements

• Minimum of 5 years sales experience, preferably in the industry
• A high school Diploma or GED, Associate Degree in related field preferred
• Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment
• Previous experience in service agreement sales and estimating
• Strong relationship building skills, client-driven and disciplined
• Strong negotiation and influencing skills
• Excellent verbal and written communication skills as well as excellent people skills
• Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access
• Function in a team environment
• Valid driver's license and approved to drive by Company's insurance carrier

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care
• 401k Plan w/ Company Match
• Employee Referral Program
• Paid Training in our state-of-the-art facility
• Company Vehicle And Fuel Card Provided

Pay

Commission based pay only after training period

Schedule

Year-round work – NO LAYOFFS