Project Manager II

About the Role

The Project Manager II provides direction, coordination, implementation, execution, control, and completion of projects while aligning with the organization’s strategy, commitments, and goals. This role involves gathering requirements, planning and scheduling activities, and holding team members accountable, with minimal oversight.

Responsibilities

• Manage projects from concept creation through implementation.
• Facilitate project scope, goals, milestones, deliverables, detailed tasks, and resource requirements.
• Manage user expectations and collaborate across the enterprise.
• Lead multiple projects and work streams, ensuring delivery on time, on budget, and within scope.
• Plan, manage, coordinate, implement, and deliver project solutions that meet business requirements.
• Manage project teams and outside vendors to ensure successful delivery of project services and deliverables.
• Consult and collaborate with PMO Director, Sales Team, Engineers, Senior Leadership, Service Coordinators, Project Sponsors, and others to create and execute project plans.
• Lead and coordinate daily operations of project teams, analyzing workflow, establishing priorities, developing standards, and setting deadlines.
• Mitigate and manage escalated project issues and risks.
• Meet with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve problems.
• Evaluate proposals to assess project feasibility and requirements; prepare and review operational and progress reports.
• Establish and manage project cost baseline, risk register, issue log, stakeholder registry, change control log, and other project artifacts.
• Execute, monitor, and control project work plans, revising as needed to meet changing requirements.
• Work with Sales Teams to promote project management and develop new opportunities for the PMO.
• Track and report team hours and expenses weekly.
• Identify opportunities for project cost efficiencies and process improvements.
• Ensure project documents are complete, current, and stored appropriately.
• Maintain a minimum of 1,450 billed hours per fiscal year, balanced with professional development and on-the-job training.

Requirements

Competencies

• Accountability: Willingness to accept responsibility.
• Communication: Exceptional written, oral, interpersonal, and presentation skills.
• Change Management: Ability to encourage innovative approaches to problems and opportunities.
• Conceptual Thinking: Ability to identify patterns, organize parts of an issue systematically, and frame new ideas.
• Decision Making: Ability to select effective courses of action while controlling resources and expenditures.
• Innovation: Willingness to try unconventional solutions and encourage new ideas.
• Leadership: Ability to motivate and guide others to meet performance expectations.
• Project Management: Understanding of planning, organizing, staffing, directing, and controlling work tasks.
• Team Building: Ability to ensure team members are invested in activities and decisions.

Experience

• 2+ years of experience as a project manager, project lead, or equivalent.
• Experience eliciting project requirements, project planning, and managing stakeholders.

Preferred Experience

• Consulting experience.
• Experience with Information Technology Solutions.
• Experience leading projects to implement M365 products and solutions.
• Experience leading physical security implementations.
• Customer service, project/program management, or engineering experience.
• Experience in strategic planning, risk management, or change management.

Education and Certifications

• Bachelor’s degree in Business, Project Management, or equivalent experience.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to communicate effectively with customers, team members, and stakeholders.

Preferred Certifications and Skills

• Relevant certifications such as PMP, CAPM, CSM, PMI-ACP, ITIL, or Lean Six Sigma.
• Proficiency in project management tools.
• Familiarity with MS Project, SharePoint, Teams, and OneNote.
• Coursework or field experience in Computer Science, Engineering, Finance, Business, or related fields.