Jobs · Information Technology · North Carolina

Project Manager I

ServiceSource · Fayetteville, NC · 3 wk ago
Information TechnologyFull-time

Job Description

Responsible for directing all aspects of the operation to include the supervision and management of employees, materials, supplies and quality control of all work performed. Maintain open communication with contract representatives and corporate personnel. Establishes and monitors plans and procedures; provide guidance on employee problems and initiate/maintain training programs, safety programs, sanitation programs, equipment maintenance with the assistance of the assistant project manager with the quality control program.

Primary Duties

  • Oversee all assigned operations including supervision of employees to accomplish contractual and KPI requirements.
  • Develop staffing plans and coordinate with the Assistant Project Manager to train, motivate, monitor, and evaluate performances of employees.
  • Interview and recommend prospective new hires.
  • Assign duties to employees as needed due to absenteeism whether scheduled or unscheduled.
  • Perform these duties in cases where no other employee is available to fill in.
  • Interface with contract personnel on all routine matters pertinent to contractual obligations.
  • Ensure records and reports are completed accurately and timely as required by operations, rehabilitation, and human resources departments as well as the contractor.

Additional Responsibilities

  • Interface with customers on a regular basis to solve issues that arise.
  • Research, write, and discuss employee counseling reports as needed.
  • Ensure that the scanning, faxing, and filing of all data being handled, meets, or exceeds data security requirements as set forth in the contract.
  • Must immediately notify COTR and Executive Director whenever a breach is discovered.

Qualifications

  • A high school diploma or GED required.
  • A minimum of 3-4 years of administrative services with management or supervisory experience required.
  • Must be able to obtain VA security clearance.
  • Valid driver’s license and/or access to reliable transportation to perform work-related travel required.

Physical Demands

  • Sit
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Talk or hear
  • Occasionally lift or move office products and supplies, up to 50 pounds

Work Environment

  • Occasional exposure to outside weather conditions
  • Quiet work environment

What We Offer

  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
  • An Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

Equal Employment Opportunity

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.

PAY TRANSPARENCY POLICY

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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