Project Manager I

About the role

Our internal healthcare agency client is seeking multiple Project Managers with strong agency and pharmaceutical marketing experience to join their team. In this role, you will coordinate, schedule, and execute a high volume of print and digital projects within a fast-paced in-house agency environment. You will support account and creative teams by driving timelines, managing documentation, and ensuring all deliverables remain on strategy, on schedule, and within budget.

Responsibilities

• Manage a high volume of concurrent print and digital projects from kickoff through delivery.
• Build, update, and communicate detailed project timelines, mapping dependencies and identifying risks associated with delays or skipped steps.
• Lead status meetings and document clear, actionable next steps for all partners.
• Stay closely connected to scope, requirements, and potential bottlenecks across your portfolio.
• Partner daily with Account Managers, creative, studio, and development teams to manage priorities and resolve issues quickly.
• Create and maintain core project documentation such as specs, estimates, folder structures, and review materials.
• Serve as a point of contact for third-party vendors, sharing updates and troubleshooting as needed.
• Collaborate with Senior PMs during volume spikes to align timelines and priorities.
• Track time daily and support estimate development and billing activities.
• Communicate proactively and clearly with all cross-functional partners.
• Maintain a high-energy, solutions-focused approach with patience and persistence during onboarding and ramp-up.

Qualifications

• Recent advertising agency experience (within the last 2 to 3 years) supporting account or client services, with demonstrated ability to partner closely with AMs in an in-house or internal-agency model.
• Prior pharma or healthcare agency experience is strongly preferred.
• Experience managing high-volume project portfolios (typical volume for this client is 40 to 60 concurrent projects, with surges to 80 to 100 during peak periods) with rigorous timeline, dependency, and risk management.
• Highly detail-oriented, proactive, and solutions-oriented, with the ability to anticipate next steps, surface risks early, and keep work moving in fast-paced, regulated environments (MLR or similar).
• Pharmaceutical marketing experience within the last 2 to 3 years or experience in other highly regulated industries (FDA, government-regulated environments).
• Strong understanding of agency workflows across account, creative, studio, development, and review cycles.
• Experience building and maintaining detailed project timelines, mapping dependencies and identifying risks associated with delays or skipped steps.
• Excellent documentation, note-taking, and communication skills.
• Digital project management and/or print production experience. Proficiency with common PM tools; the team uses Kantata (Mavenlink) and Microsoft 365. Experience with Smartsheet or Workfront is a plus.
• Bachelor degree required.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.